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About Dr. Donald E Krause DDS

Dr. Donald E Krause, DDS is a Dentist primarily located in Kankakee, IL. His specialties include General Dentistry. He speaks English.

Rating Overview

4 Ratings with 2 Comments

The overall average patient rating of Dr. Donald E Krause is Poor. Dr. Donald E Krause has been rated by 4 patients. From those 4 patients 2 of those left a comment along with their rating. The overall rating for Dr. Donald E Krause is 2.0 of 5.0 stars.

Location

get directions DONALD E KRAUSE DDS LTD
555 W Court St
Kankakee, IL 60901

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Specialties

Dr. Donald E Krause has the following 1 specialty

  • Specialty Expertise

    Dr. Donald E Krause has the following 8 expertise

  • Dental Check-up
  • Root Canal
  • Filling
  • Cavity
  • Crown
  • Veneers
  • Extraction
  • Cleaning

Reviews

Showing 2 of 2

Two Stars

I came here for a couple of toothaches and a broken tooth. Was told I needed two root canals. The process was very painful and still is. Also, have periodontal disease and was told that needed to be taken care of before a cleaning be done. Which is a long and expensive treatment. So I haven’t had a dental cleaning in years.The staff seems friendly enough. The doctor explains everything well. However, they have forgotten about me. I don’t have dental insurance so I signed up for a payment plan through CareCredit. I haven’t gotten a bill in over a year. Also, I was told they would call me when my crowns came in. They never did. When I called to inquire about it, they said they kept trying to reach me and left messages. I never got any messages. More than once I had to actually go in to make payments since I wasn’t getting my statements in the mail from them. I don’t even think I want to go back.

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown

Worse experience I have ever had!

The worse experience ever! The receptionist was extremely rude. I was scheduled for a 9:45 appointment. The day before the appointment the office left a voicemail reminding me that my appointment was at 9:45, however they also had openings at 9am and 9:15 if I would like to come in earlier. I didn't get the message until the day of the appointment so I left the appointment time at 9:45. I showed up at the office at 9:25am and was told I had to reschedule because I was LATE for my appointment (which I showed up 20 minutes early for), the receptionist then says that my appointment was at 9am. I reiterated that it was at 9:45 and even replayed the voicemail where they said it was at 9:45 (but she just sat there as if she didn't even care and refused to listen to the message). So they just went in and changed my appointment without me agreeing to it. The receptionist refused to take me in and told me I had to reschedule then when I refused to reschedule she rolled the glass window in my face and said, "I'm not doing this". Very unprofessional. Be advised, unless you like being treated like crap, do not go to this dentist office.

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
  • Dr. Donald E Krause Accepts the Following Insurance

  • Assurant
    • Assurant DHA Premier
  • Cigna Dental
    • CIGNA Total DPPO
  • Dental Network of America
    • Dental Network of America DPPO
  • Emblem Health
    • Emblem Dental - Preferred Plus
  • Guardian Dental
    • Guardian DentalGuard Preferred
    • Guardian Managed DentalGuard
  • Principal Dental
    • Principal Dental PPO
  • United Concordia
    • United Concordia Advantage Plus PPO
    • United Concordia Alliance
    • United Concordia National Fee-For-Service
  • United Healthcare Dental
    • United Healthcare Dental PPO

Locations & Directions

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  • Similiar Dentists

    Dr. Donald E Krause is similar to the following 4 Dentists near Kankakee, IL.

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