Dr. Eric Paul Gibbs, DDS

My wife, daughter and I all had a horrific experience with Dr. Gibbs. Although Dr. Gibbs was significantly higher priced than most other orthodontists in the tri-state area, we chose him based on mainly good online reviews. When we first met with Dr. Gibbs, he explained the process and also explained the expectation for my daughter's teeth and smile. Prior to removing my daughter's braces, we asked a bunch of questions and wanted to make sure that she was indeed ready to have them removed. Dr. Gibbs told us that she was ready. Upon removal, my daughter was left with a glaring flare that was so bad that she didn't want to smile. It was so bad that my wife and I were in complete shock, along with other family members and friends. We told Dr. Gibbs that we wished to speak to him and we shared our extreme concern and disappointment with him in a professional manner. We were taken back by his compete lack of concern and dismissed my daughter's extreme flare as part of her natural bone… structure - completely contradicting what he had told us in the past. In summary, Dr Gibbs refused to assist in any way forward. When my wife and I mentioned that we would like to work this out without the need to involve a lawyer, Dr. Gibbs stopped talking to us and had his insurance company send us a letter. We had paid him in full for all of his services which included a retainer after the braces were taken off. He not only refused to honor what we pre-paid for (we did not get the retainer), but when we called his office about subsequent pain that my daughter was having, he again refused to talk to us. In talking to a few other families that have used Dr. Gibbs, we have found that we are not alone in having a terrible experience with this orthodontist. We have subsequently found another orthodontist in NYC who could not believe what Dr. Gibbs did to our daughter. The phrase "possible medical malpractice" was used and thankfully we had her braces completely redone, but not before having to spend close to another $10,000 to rectify sloppy work with no regard for a young girl who had to go through a very long and traumatic process. This post is not to be vengeful, but instead to hopefully warn others so they too do not have to waist time, money and stress with an orthodontist that just doesn't care. Feel free to reach out to me should anyone have any questions - we would he happy to share the pre and post braces pictures. It is quite shocking.

Dr. Eric Gibbs and his experienced team provide excellent care. They were friendly, honest, informative, and made my experience as comfortable as possible. I will be coming back as long as I live here.

Dr. Gibbs always clearly explains what he wants to do and why he wants to do it. My daughter always feels comfortable in his office, and he is available whenever needed to assist with any unexpected issues. His staff is friendly, professional, and helpful. I highly recommend his practice!

Dr. Gibbs always clearly explains what he wants to do and why he wants to do it. My daughter always feels comfortable in his office, and he is available whenever needed to assist with any unexpected issues. His staff is friendly, professional, and helpful. I highly recommend his practice!

Dr. Gibbs and his staff are outstanding. The quality of care is unparalleled -- I always know that there is a sound treatment plan and that it will be executed with thoughtfulness, expertise and concern. Dr. Gibbs' staff is responsive and is excellent at reminding me about appointments and accommodating changes. I cannot imagine taking my children to any other orthodontist in NYC.

Dr. Gibbs and his staff are outstanding. The quality of care is unparalleled -- I always know that there is a sound treatment plan and that it will be executed with thoughtfulness, expertise and concern. Dr. Gibbs' staff is responsive and is excellent at reminding me about appointments and accommodating changes. I cannot imagine taking my children to any other orthodontist in NYC.

Very smooth at every visit and punctual. Dr Gibbs has been very patient and personable. We have been coming for close to 9 years and no complaints!

Very smooth at every visit and punctual. Dr Gibbs has been very patient and personable. We have been coming for close to 9 years and no complaints!

experience has been great at this office. the staff is lovely and always accomodating.

Dr. Gibbs and his staff are extremely professional. From the initial consult through all of the adjustments, my kids are being handled with the utmost care. I highly recommend that you have your children's teeth managed here.