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Never Again!!!! Dentristy is okay, but the office practices suck!!!
Self-verified patient of Dr. John D Smith - Posted on March 20th, 2018
The dentistry is okay, the hygiene techs are great. But I have been with this dentistry office for a couple of years. Throughout the years I have needed to cancel and rescheduled some of my appointments. Just a little back drop, I work two jobs and both my children and grandchildren are out of town. I have never been a No-Show! Recently, I scheduled an appointment on a day off, and while scheduling I told the receptionist that I had a number of appointments on that day. She replied if you need to cancel and reschedule, call us. Well I had too much booked on that day so 3 days out, I called and left a message to please cancel and I would reschedule. Well, 3 days later I got a nasty letter saying in so many words "Find another dentist, don't bother rescheduling and you can get your films"!!!!!! WOW! So, if a long-term considerate dental relationship is what you are looking forward, trust me you should look elsewhere this place is NOT IT!!!! Still In Shock
Self-verified patient of Dr. John D Smith - Posted on March 31st, 2017
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