Dr. Julie B Bradshaw, DDS

My Dr. was clearly on drugs. Took my money and handed me a piece of paper with a phone number. Not even a walkthrough of what the paper meant. But I didn't get my down payment back because I was sent to another practice. Dont waste your time

My visit went great and 8 was super happy wihen I left and I'd like to visit again??

Front office employees are incompetent, however, Dr. Bradshaw does great work. I visited her some years back to have an extraction on a molar and everything went beautifully. She was quick as can be, professional, and caring. So when I found out I needed another extraction, I called her office (about 6 weeks ago). Front office asked for my info, including insurance information, which I verified for them. Appt was set for 2 weeks out. (Called on Nov 15 and appt was set for Nov 28) The day of the appt, I called, an hour and a half after they opened, to verify the time of my appt which was scheduled later that afternoon. Receptionist told me the the Dr was out of the office due to illness, so they had to reschedule. When I asked why I wasnt given a courtesy phone call to let me know about her being out of the office, receptionist said he did call me and left a voicemail. I had my phone with me all that morning but did not receive any calls at all. I double checked my v.m. and same… thing...no message left. So, I rescheduled. The next available appt was 3 weeks out (Dec 12) and I found it odd that they couldnt make an exception to get me in any earlier, as it was not my issue that caused the appt to be rescheduled in the first place... but I went with it and said okay. I was disappointed bc my husband and I had taken the afternoon off work for it, but ppl get sick and its understandable. When i rescheduled, I once again verified my name, number and ins info. My appt day comes, 3 weeks later, and I receive a voice mail message, 30 mins before my appt time, from same receptionist, in which he states: "they will have to reschedule bc they havent gotten the credentials they need from my ins company and they cant do anything for me today." I call back, get the office v.m., leave a message, wait 2 hours and call again. After I give the receptionist my name & info & explain what was said in the voicemail, he says "oooookaaay" and stays silent for about 15 seconds. So I ask him: what can we do to receive these credentials from the insurance company? He then proceeds to tell me that they cannot see me bc they dont accept my insurance at all! I couldnt believe it! I told him, that altogether, i had scheduled this/these appointment(s)5 weeks ago and BOTH TIMES I was asked and verified all my info, INCLUDING insurance information and was never told my insurance was not accepted. I basically got the b.s. run around..."who did you talk to?" It was him, he has a very distinct voice. "Well, theres more than one man working here and we all sound the same. And honestly, I get it, ppl get mad all the time bc of this".... I told him, most likely, it is bc they inform people the DAY OF the appt and not before. "Well this just started...on Oct 1st of this year". I told him that was still 6 or 7 weeks BEFORE I had made my FIRST appt. I explained how, ONCE AGAIN, my husband and I had taken off work for the appt... so we lost time and money when this could have been avoided if they had done their jobs correctly -OR-given us at least one day advance notice. Not to mention that I am in pain bc of the tooth being broken. I could have easily scheduled an appt with another dentist instead of waiting in pain, thinking I had an appt coming up with them, one that was covered by my insurance. I work at a medical office and it is usually standard procedure to check/verify that the office you work for accepts the patients insurance before you book their appt. If it slips by somehow, it is incredibly incompetent to check and verify this information 30 mins before the patient's appointment. I asked if I can speak to a supervisor and he replies: " Well, I guess if you want to pay cash, the price is xxx... we can do that, but the next appointment is in 4 weeks." Really???? I was in disbelief once again. If he would have mentioned that in his voicemail I WOULD HAVE KEPT MY APPT and paid cash, as it was a very reasonable price. I said no, I just wanted to speak to a supervisor or the dental group they were associated with. He told me that there was no one else I could speak to as they were a private practice. The whole experience was beyond frustrating. She is a great dentist but it seems her staff is keeping her from having a larger clientele base, due to their incompetence. Very dissatisfied.

I have received excellent care at the office oft Dr. Bradshaw. I would highly recommend her services to those in need of teeth extractions.

Dont ever go to this doctor if you need a wisdom tooth pulled. Shes the absolute worst and screwed my mouth up and gavr me a bunch of drugs cause she knows she screwed up