Kevin Frank Kingry

Dr. Kingry and his staff are always professional and courteous. From dental work to cleanings, this dental practice always does a great job.

I have been a client of Dr. Kingry for 3yrs now. In the past year I have been treated poorly by his staff not once but twice on separate occasions. I arrived early to my last appt. by 10 minutes hoping to be seen on time, especially since I am lactating, working full-time, and needed to go feed my 3month old baby. I waited until 15 minutes after my scheduled appt time to ask if/when I might be seen, that’s when the hygienist said she was just about ready for me. I asked if there was anyway to reschedule because I was now going to be late to pick up my baby from daycare and I was in pain due to lactating. The receptionist very rudely said, “You’ll have to pay a cancellation fee.” And I said that’s fine, I just didn’t know I’d be in such pain and I need to relieve myself. I offered to pay right then and she then said, “let me check on something, and she said you don’t need to pay since you’ve never canceled on us before.” I said ok, I appreciate that. But, today in the mail, only 4 days after this happened, I received a $35 cancellation fee. I won’t be going back.