Dr. Mel Allen Burchman

The review format started out with asking this question: How could Dr. Burchman improve. . . .? Maybe he could try being a decent human being and when his staff makes mistakes, it shouldn't be at the cost of the patient. His office staff is totally afraid of him and won't even explain the situation to him. Took them weeks to convey to THEIR boss the mistake(s) their own dental tech made. According to the office staff, even though Dr. Burchman was told that their staff member misinformed me about something, I'm still expected to pay for something I was told, not once, but twice there was no charge for. I love how when I stressed my frustration with the staff and told them I would be writing him a letter/reporting him, I was told by his own employee "PLEASE DO." Shows how much the people who work for him don't care for his antics either. They can't do their job in helping him understand they messed up but are happy that I may report him. Hmmmm. . .Very unreasonable, unprofessional and… rude. He obviously doesn't need the business since he's never in anyway. Will NEVER go back there again nor do I recommend anyone else does.

I had "bad teeth" in his office. teeth were rotting in my mouth and was told no issue existed until one of my teeth crumbled and bingo I needed a root canal which cost much more than filing a cavity. other visits involved finding multiple cavities which were drilled and filled on the spot. I went to another dentist and haven't had a single cavity in years. Thanks for destroying my teeth

Really, no body does cry in this office. From Dr. Burchman right down to his staff, they are greatr

The first visit was nice, he answered all of my questions based on my xrays and what procedures I would have to have done. After the first visit for my fillings, I had three done, I was upset that I had to return for corrections. Not only once, but twice to have the fillings corrected. Two of my teeth were sealed together, and I could not floss. My bite was off from the filling and I was, and still am experiencing pain when eating. On the last appointment he told me he didnt want to "fix" it any further because it looked nice and he didn't want to mess that up. We decided to switch dentists. I called twice to pick up our records, and they kept telling me they didn't have time to print them out. It took a week. One of his staff asked me if we were leaving because we were unhappy. I told her the above reasons. She then continued to ask if we were really leaving because we had a balance on our account, which we didn't even know about. I found it extremely rude and unprofessional to ask if… we were leaving because we owed $100. I would not recommend this dentist to anyone. The staff is obviously rude and Dr. Burchman may be "high-tech" but he is not a good dentist. I am now paying out of pocket to have his work corrected, and it's worth it.