Dr. Neal Vallins

I am in total shock that a Professional dentist named Neal Vallins DDS will send a client to collection for $30 for service that was not asked of him to perform. I came to him after confirming that my insurance will cover 100% of the work. I even asked his office manager more than 5 times. The answer by his receptionist was “Yes it is covered 100%” I asked if there is co-payment for consultation since this was my first visit to him, she said “No, not if he will complete the periodontist work, it will be covered.” I came and the hygienist cleaned my teeth (all 4 quadrants) and the doctor "Professional Vallins" YELLED at the hysgentis for doing all 4 quadrants. He told her that she was supposed to do half and that I was suppose to come back again. For 10 year, I have been doing periodontist cleaning every 3 months, the dentist that I went to did my full mouth during one session. So what is wrong with this picture? He is billing me for $30 and sending me to collection. How low can he… get? I did not ask for service that my insurance did not cover. He got paid. He is threatening to charge me more money. He claims that I did not tell him that I had a cleaning in less than 6 months. I was not asked because I did not go for a routine cleaning. I went to a 3 month periodontist cleaning which was due. He did not do any cleaning or any exam. He also said that he has 1000 UFT members and he can not waive this $30 because he will lose $30K. He is a scrooge. He also said that he performed max service... no service especially he did not do anything and yelled at his staff.