For those who only have a few moments to read a review, the best word I can use to describe Dr. Suh is DISHONEST. Two more words are IRRESPONSIBLE and DANGEROUS. There are many others. Here is my full review: We'd been with our pediatric dentist on the Westside of Los Angeles for years, and loooooved him - so even after we moved to LCF, we continued driving to the Westside. Ultimately, schedules became too difficult to coordinate the long drive for a cleaning and checkup, so we started looking at dentists nearby. Makes sense. Dr. Suh was local and seemed to talk a good game, so we started seeing him. We saw Dr. Suh for a little over 2 years. In that time, we specifically requested that he put sealant on my daughter's teeth. Due to a medical issue, she's at an increased risk for cavities, and due to a heart condition, cavities can also pose a *serious health risk* to her. We explained this, and he seemed to understand. We were charged for the sealant (multiple times), and we believed… that it had been applied. We were billed for it and paid for it, after all. However, after an appointment two weeks ago, and after we had been seeing him regularly for more than two years, he told us that our daughter suddenly has six (SIX!) cavities. All since the last exam! And this popped out of nowhere, he claims. With no warning. That didn't sit well with me. And that shouldn't sit well with anyone. I asked how that could have happened with sealant on her teeth. His staff (specifically, his wife, who is the office manager and is responsible for the records) finally admitted to us last week that he had never put sealant on my daughter's teeth. Ever. Even though we were charged for it. I can't begin to tell you how furious I was. Regardless of your line of work, this constitutes fraud. He literally lied to us, and - worse - put our daughter's health at risk, knowing the stakes and knowing her medical history. In his line of work, and because he also billed our insurance company for this service, it also constitutes insurance fraud. This is not something I want in *any* provider, let alone a medical professional on whom I rely for my daughter's health and well-being. After I started looking for recommendations to other local dentists, I learned from several other of Dr. Suh's former patients that this is a pattern for him, and a veritable business practice to line his pockets! Apparently, my experience was far from unique. These other families had also been charged for services that were never rendered, that their insurance was charged for work not performed, and that they were told their children had multiple cavities that had suddenly popped up - and they were quoted between hundreds and thousands for restorative work. Then, when they went elsewhere to get a second opinion, every single one reported that their child had zero cavities. Once or twice can be an accident, an unclear x-ray (although it begs the question why you wouldn't take additional x-rays to confirm if something is unclear). But the sheer number of people who have been lied to in this community suggests that there is something else going on. His fraud with respect to the sealant was reason enough for me to switch, but in light of the experiences of others, I also asked our new dentist to check the x-rays to confirm the diagnosis. Our new dentist took new x-rays and showed them to me. No cavities. And finally, a note on the record-keeping at this office: When we decided to switch dentists, I requested a copy of our file to take to the new office. I specifically asked that nothing be withheld, including our previous dentist's files, which had been sent to Dr. Suh's office three times (I know because I had to act as go-between), and of which Dr. Suh himself had confirmed receipt. He had even commented on some notes contained in those files, indicating that his office had not only received the files but that he had also reviewed them. When I went to pick up our files, his wife suddenly claimed that she didn't have any files from our Westside dentist and that I would have to get them from his office. Again. Even though they had been transferred to Dr. Suh's office at our request when we started seeing him in 2014. I pressed her on it, and she insisted that she couldn't find any files from our previous dentist. This means one of two things: (1) Dr. Suh's office does not maintain good records, misplaces records, or is otherwise deficient with respect to record-keeping (which you can imagine very easily could pose an issue); or (2) Dr. Suh's office was just hard-timing me because I wasn't going to remain with them, and pay the hundreds they were asking for work that didn't need to be done. Neither is acceptable. And both of them are bad news for any patient. Don't go to this guy. I don't know what's going on there, but it's not good.
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