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Dr. Hae-Ok Kim Is this you?

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11 Ratings • 2 Comments

3.5
  • 5
  • 1
  • 1
  • 1
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

One Star

Posted on February 23rd, 2013

Dr. Kim is very competent. However, her staff is incompetent and rude. The NY Eye & Ear Infirmary told me that my insurance would pay for a hearing exam if I was referred by Dr. Kim. When I received a bill for over $500 anyway, I told Dr. Kim's office about this error. Her office manager said "too bad its your responsibility to pay your bills" and hung up on me. Dr. Kim is ill-served by rude incompetent and insensitive staff.

Wait time
5 minutes
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Why you go to a specialist

Posted on April 6th, 2010

Because the other 3 doctors I saw before I saw Dr. Kim didn't notice I had a hole in my eardrum. That's why you go to a specialist.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 29th, 2017

Four Stars

Posted on April 3rd, 2017

Five Stars

Posted on May 26th, 2016

One Star

Posted on October 21st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 14th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 3rd, 2015

One Star

Posted on September 29th, 2014

Two Stars

Posted on September 26th, 2014

Five Stars

Posted on July 7th, 2014

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