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21 Ratings • 6 Comments

4.2
  • 14
  • 2
  • 2
  • 0
  • 3

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
25 min

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Showing 12 of 21 Ratings

Five Stars

I believe Dr Roland and his staff has been the best help for our family for over 20 yrs. With many health problems. His staff are always great and the other doctors in the office are always on top of my health care

Easy Appointment
Promptness
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The staff is burned out.

The staff is burned out and does not have the energy to ask the right questions that could help speed your office visit up. The Nurse Practitioner does not want to hear what you are in there for, but has time to ask about your co-pay. Oh and try to make an appointment over the phone, good luck. No one ever picks up the phone to answer the calls. And if you leave a message, you will never get a call back. This is one of the worst office and medical staffs in San Mateo County. Stay away from this place if you can.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
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Waiting time.....

Great Doctors, but horrrible waiting time...

Wait time
30 minutes
Easy Appointment
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Laura m

what a mess

Easy Appointment
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Impessed

I'd been to this office before but hadn't seen Dr Roland. What a nice and easy to talk to Dr. He was swamped that day but I still had very little wait and he got right down to business. I was also please to see that he supported health care reform!

Wait time
5 minutes
Easy Appointment
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Great General Physician

I'm happy to have been referred to this practice. I really like the physician; spent a considerable amount of time with me explaining diagnosis and treatment options. Other occasions to go in I've had similar experiences with the other doctors or P.A.'s. Recommended!

Easy Appointment
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Four Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

One Star

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