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Dr. Abigail R Barrera Is this you?

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16 Ratings • 4 Comments

3.5
  • 7
  • 1
  • 3
  • 2
  • 3

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
41.2 min

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Showing 12 of 16 Ratings

GREAT DOCTOR

A DOCTOR THAT LISTENS & CARES

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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INCOMPETENT STAFF

Office is very INCOMPETENT. They lost my documents requesting Lab Work and were completely clueless as to Ultra Sounds that were suppose to bebe taken and received. I had been waiting to hear from them just to find out they know nothing of what I'm talking about twice and expected me to go in and sign everything again. Read bad reviews on them, but decided to give them benefit of doubt...BIG MISTAKE! Choose another office... Bad reviews are accurate, and I discovered many of my friends had bad experiences with this office.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Rude staff who constantly mess up

Dr. Barrera is a very sweet woman. However, I have decided to find a new doctor. Her staff is extremely rude, and have made mistakes several times. There times they sent my medication to the wrong HEB. They mailed me a letter with my results when I told them not to, and we. I call to make appointments their rude, cut me off and seem very unhappy. What I also dislike is the fact that the wait time is very long. I had 10:30 appointment and didn't leave till around 3! That's way to long. I have now decoded to part ways with her.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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unreliable

Terrible customer service, extremely unreliable and doesn't care about patient. I thought first time was an accident. Second time they were busy but come on. How many times on different occasions are you going to call in my prescription and fail to do it. I am amazed they are licensed.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

One Star

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Three Stars

Three Stars

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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