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Dr. Alan O Kusakabe Is this you?

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15 Ratings • 5 Comments

4.1
  • 11
  • 1
  • 0
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  • 3

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
18.6 min

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Showing 12 of 15 Ratings

Knowledgeable and Kind

I went with my father to an appointment to see Dr. Kusakabe regarding a high psa level. He was very kind and knowledgeable patiently answering all of the questions that I had (and I had about a dozen). His staff (all of whom were very warm and courteous)scheduled my dad for a biopsy. After the biopsy my father began to experience excessive bleeding. His staff acted quickly thus saving my father's life. He assured me that my father would be fine and he was. He followed up with my dad regarding the biopsy results and very clearly and slowly explained to us what the results meant. My entire family and I are very thankful for his kindness and knowledge thus making us feel comfortable trusting my dad to his care.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Poor or no response from office personnel

I attempted to contact the office to get a prescription refilled as the refills via the Walgreens Mail Service had expired. I left a message on voice mail with the required information - no call back or response. I called again and requested another person at the office to deliver a note to have the doctor's assistant to call me - no call or response. I do not blame the doctor, however because the office assistant is incapable of managing the office and patients I am going to find a different doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Extraordinary!

Knowledgeable, good listener, empathetic, upbeat, professional, communicative - I can't say enough good things about Dr. Kusakabe and his exceptional treatment of my condition.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

No, I wouldn't choose this doctor again.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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Five Stars

This doctor needs to know that his staff especially this Christina person keeps her phone in voice mail and she is not very good at listening. They all seem to be very busy doing nothing and they're very good at putting you on hold and transfering you to another line. It's funny how no one in that office has graduated from medical school, except Dr. Kusakabe,but they all seem to have MD associated with their name(s) if you know what I mean.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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