- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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A review by a patient that verified they have visited Dr. Alan Lucerna - Posted on December 19th, 2017
Some of the options here don't apply since it was in the ER. But my experience with my visit was largely positive. I had to wait a little bit but definitely less than other ERs I have been to.
A patient who verified they visited Dr. Alan Lucerna - Posted on July 11th, 2015
I dont write a lot of surveys but after my visit to the ER, I felt compelled to write something about my experience. Kennedy Hospital was excellent. The ER is old. The staff was excellent. Dr. Lucerna was fantastic. He took his time to go over the test results and explained everything. I would definitely use the ER again because of him
Self-verified patient of Dr. Alan Lucerna - Posted on May 4th, 2015
I don't know how the some of the ratings above apply because it's the ER. I asked him if he has an office because I need a family doctor but sadly he said no. What an awesome doctor
A patient who verified they visited Dr. Alan Lucerna - Posted on April 5th, 2014
My mom was sent from the assisted living for problems breathing. No one from the home called. I was surprised to get a call from this doctor who explained everything calmly. We rushed to the hospital to see my mom who turned ended up having pneumonia from swallowing problems. It was late in the afternoon when we got there and the ER was so busy. The doctor showed me and my family the X-ray. I do not have a medical background but he explained everything in layman's term that my brother and I can understand. The experience was wonderful and the staff was busy but respectful
A patient who verified they visited Dr. Alan Lucerna - Posted on December 3rd, 2013
A review by a patient that verified they have visited Dr. Alan Lucerna - Posted on November 27th, 2013
I was amazed on how fast I was seen. The hospital is old and I was in a hallway bed but I felt the service was great. The doctor took the time to go over the plan and explained the results to me afterwards. I had severe abdominal pains and had to undergo a CAT scan but the staff were very attentive
A patient who verified they visited Dr. Alan Lucerna - Posted on August 17th, 2012
A review by a patient that verified they have visited Dr. Alan Lucerna - Posted on June 12th, 2012
I was in the emergency room with my father who was seen for abdominal pain. This doctor was so caring that he even got a pillow for my dad himself. He also made sure we had a food tray because we were in the ER for over 6 hours. It was a busy night but he took the time to answer all our questions. I did not care for the long ER wait but I am totally impressed by this doctor.
A patient who verified they visited Dr. Alan Lucerna - Posted on January 20th, 2011
I waited for about 2 hours to be seen. The doctor did a thorough exam and even took the time to explain the results to me and my mom.
Self-verified patient of Dr. Alan Lucerna - Posted on January 8th, 2016
A review by a patient that verified they have visited Dr. Alan Lucerna - Posted on March 29th, 2015
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