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Dr. Albert Lin Is this you?

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11 Ratings • 3 Comments

3.5
  • 4
  • 3
  • 0
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
25.3 min
Appropriate Followup

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Showing 11 of 11 Ratings

Office staffs are clueless.

Posted on October 6th, 2017

Every time before our appointment, the office would call and tell us our insurance had been cancled. We had to call the insurance compnay, and get a reference number to the staff so they can verify our BCBS insurance. Our other doctors office never has any problem. Their staff call us after our office visit, let us know our referral is expired. When I ask why do not they check the referral let us know before the visit, because insurance does not cover with out a referral. They said we never had a referral on file, which is a lie. I also get a letter from BCBS when referral is approved. The office staffs are careless, running around like chicken without head.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Highly satisfied

Posted on August 4th, 2017

professional in his dealing with patience like me

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Glaucoma

Posted on June 28th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on July 31st, 2017

Five Stars

Posted on April 12th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on December 23rd, 2016

Two Stars

Posted on August 10th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on April 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

One Star

Posted on April 11th, 2015

Two Stars

Posted on March 17th, 2015

Five Stars

Posted on October 8th, 2014

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