The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Alexander K Chen Is this you?

Filter Vitals Ratings

15 Ratings • 7 Comments

3.6
  • 9
  • 0
  • 1
  • 1
  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
15 min

Rate Now

Share Your Experience

Have you seen Dr. Alexander K Chen?

Showing 12 of 15 Ratings

Excellent Doctor!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Dr Chen's followup is lax and indifferent.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

RELATIVE

DR. CHEN FAILED TO CORRECTLY REVIEW THE LAB RESULTS, FAILED TO EXPLAIN THE LAB RESULTS, FAILED TO REFER PATIENT TO A SPECIALISTS, FAILED TO CONTACT THE PATIENT IN A TIMELY MANNER ABOUT THE IMPLICATIONS OF THE LAB RESULTS WHICH RESULTED IN INABILITY OF THE PATIENT OT MAKE INTELLIGENT, KNOWLEDGEABLE DECISIONS ABOUT THEIR MEDICAL CARE. GOOD LUCK WITH DR. CHEN.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Didn't thoroughly follow up on medical lab results...resulting in the death of a man. Total neglect

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Dr Chen did a psa on me in 2009, it was elevated, he gave me high blood pressure medicine to take for the urinary complications I was having. He never ordered follow up psa to see my level. Now, it is 2012, I have switch PCP's...low and behold I have stage IV metastatic prostate cancer. I spend 3 years going their complaining of problems that I now know are related to metastatic prostate cancer...but this is pure neglect.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Great doctor

Very concerned pleasant personality.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Excellent primary care physician

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Five Stars

Five Stars

  • Similiar Doctors

    Dr. Alexander K Chen is similar to the following 3 Doctors near Sacramento, CA.