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Dr. Alexander Merson Is this you?

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13 Ratings • 4 Comments

4.3
  • 10
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
26 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

One Star

Posted on February 5th, 2016

Very caring Doctor , great staff.

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the opinion of Dr. Alexander Merson, MD.

Posted on July 26th, 2015

An appointment with the doctor on Saturday, which is quite convenient for those who work from Monday to Friday. And busy all day. The staff knows their business and can help at any moment. Waiting did not take 10 minutes. Dr. Alexander Merson made strong impressions going person who knows the business and the person is ready to help other people.

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Superior physician

Posted on September 9th, 2011

Dr. Merson is truly a caring and involved doctor. Exceptionally bright, he is efficient, but at the same time extremely careful and thoughtful. I have entrusted my care to him for over ten years now and am extremely pleased.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Four Stars

Posted on March 3rd, 2011

the doctor himself is pretty responsible and listens. i think his diagnostics is pretty much inline with every other practitioner, where he recommends pills as a way to cure the immediate problem, as opposed to making life changes. i have not had major health problems, but to make appointments and get blood results is like pulling teeth from the office staff. specifically lena and irina dont understand the meaning of customer service. if you don't follow up regarding your status, no one will. when i call to find out the status, they make it seem like they are doing me a favor speaking to me, and are pretty abrasive in tone and their manerisms. it might just be a russian culture where there was no customer service, but you are in america now and you have to learn to recognize that there are other good doctors and competition. I have never had this type of treatment in another office.

Wait time
60.0 minutes
Easy Appointment
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Five Stars

Posted on November 19th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Five Stars

Posted on March 11th, 2015

Easy Appointment
Promptness
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One Star

Posted on January 14th, 2015

Five Stars

Posted on November 3rd, 2014

Five Stars

Posted on September 8th, 2014

Five Stars

Posted on August 9th, 2009

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 4th, 2009

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 15th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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