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Dr. Alexandra D Duke Is this you?

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46 Ratings • 15 Comments

4.5
  • 35
  • 4
  • 3
  • 2
  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
10.3 min

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Showing 12 of 46 Ratings

Excellent care and follow-up

Dr. Duke gives it her all, she follows through until she solves your issues. She works to ensure all your questions are answered and gets you the care you need and require..

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Four Stars

Dr. Duke and her two nurses are incredible

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I love Dr. Duke, however, her staff builds a wall around her and most of the time she does not return phone calls because her staff do not give her her messages

Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Five Stars

Very caring doctor who spends time with you and listens

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Duke and 2 nurses

Dr. Dukes and her two nurses are phenomenal. They not only took care of my sick father but they called a few days after his visit just to see how he was doing and if there was anything they could do to help him. He was impressed and I was so grateful to have such a caring doctor and two helpful and efficient nurses

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Amazing doc along with two nurses that show how a patient is supposrd to be treated. Best experience ever

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Best doctor I have ever had.

Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Four Stars

I have been seeing Dr. Duke for more than 8 years. She is knowledgable and professional. Above all she is caring and takes the time to see to my whole health status.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Staff

I was going to see about making an appointment with Dr Duke, since it was a recommendation. But after reading about the office staff being so rude, I have second thoughts. Very disappointing to say the least. Sorry Dr Duke, you were highy recommended.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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Five Stars

Dr Alexandra Duke has been my doctor for 20 years. I love Dr Duke. She is kind, patient and takes the time to talk and listen to you. She is also my children and grandchildren's doctor and they ALL love her. I would not trade her for another doctor ever. Rating 4+ stars.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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ease of gettting a office visit and front desk professionalism

I was a patient of Dr. Dukes and tried to book an appt since I recently switched back to my insurance that allowed me to see her again. When trying to make my appt I was basically told I could not book an appt with her because she was not accepting new patients. When trying to explain I was not a new patient ,I was told her patient book has been closed since 2007. I was a patient of hers prior and I was forces to pick another Dr to see because the front desk would not allow me to book an appt or even look up my information. When I saw the new Dr in the same building they had me listed in the st. Judes data base as a Dr. Duke patient. So if they had me listed I don't see why I was not allowed to see Dr Duke when I called her office. Clearly...I was a continuing care patient. Dr. Duke was always great...the front desk should take classes on how to provide friendly customer service, emphasis on friendly. Even if I couldn't see Dr. Duke at least let me know exactly why without cutting me off and dismissing what I was saying. Look up my info first...

Easy Appointment
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Five Stars

dr. duke is very caring & compassionate lady. she always is in a good mood & dosen't make u feel rushed. she gives plenty of time to answer your questions & explain any treatments & medications I recomend her highly

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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