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Dr. Alice Williams Is this you?

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2 Ratings • 1 Comment

3.0
  • 1
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  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
7.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 2 of 2 Ratings

One Star

Posted on March 22nd, 2012

The office booked an appointment with me for 2:45. I got there and was told they would check with the Dr. to see if she could stil see me. I asked why they had to check with the Dr., as I was only 5 minutes late for my appointment due to the wrong directions from the main switchboard! Then they said because my appointment was for 2:30. I explained that it absolutey wasn't and that it was for 2:45pm. I argued that they were wrong, then one of the rude nurses (Justine) interupted me and told me to let her speak in an ignorant undermining tone. I told her I would find another Dr., that they were rude and highly unprofessional. She again, in an ignorant tone said OKKKK. I walked out. It was only my first appointment and I was absolutely discusted!! I do not recommend them at all. Now I see why they have a 2 star rating online!

Wait time
5.0 minutes
Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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Five Stars

Posted on May 12th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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