The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Alicia L Chen Is this you?

About Dr. Alicia L Chen

Dr. Alicia L Chen, MD is a Doctor primarily located in Pensacola, FL. She has 23 years of experience. Her specialties include Internal Medicine. Dr. Chen is affiliated with Baptist Hospital, Sacred Heart Hospital On The Emerald Coast and Gulf Breeze Hospital. Dr. Chen has received 3 awards. She speaks English.

Rating Overview

35 Ratings with 15 Comments

The overall average patient rating of Dr. Alicia L Chen is Great. Dr. Alicia L Chen has been rated by 35 patients. From those 35 patients 15 of those left a comment along with their rating. The overall rating for Dr. Alicia L Chen is 4.1 of 5.0 stars.

Mapbox Map of Dr. Alicia L Chen

Primary Address

Alicia L Chen Md

4900 Bayou Blvd Ste 107
Pensacola, FL 32503
Get Directions

Specialties

Dr. Alicia L Chen has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Expertise

    6 Expertise

  • Immunization
  • Check-up
  • Physical
  • Heartburn
  • Weight Loss
  • Vaccination

Reviews

Showing 5 of 35

Not so good

She charges a monthly fee for VIP service that is no different from regular service. Perscribes alot of medication that are what sees on TV with all the lethal sideeffects for pharma kick backs no doubt and insists that her patients use them. Leaves patient in exam room for 45 minutes before appearing and charges full time. Stay away from this one, you or a relative might end up deceased. Horrible doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Simply an awesome doctor - wish more were like her

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Practice Administrator

Dr. Chen is always readily available, love her being by herself at the Bayou Blvd office. Staff is very kind and compassionate. I can always count on Dr. Chen to listen and help with my medical issues. I would highly recommend her to anyone looking for a great Internal Medicine MD.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Unprofessional Staff & Doctor

Very unprofessional; When you need a referral outside her area, she responds (several times) with comments such as "she'll have to call in favors" and "she can't use all her favors up at one time"; appears to sched appt for you to update her on what other dr might be recommending; req annual appointment only to be told staff did not schedule enough time and will have to come back; primarily does nothing but update RX's yet charges her full fee even if you've waited an unreasonable time; staff that lies on written documents, including date of document; wait time is routinely normal to be longer than 1 hour and has been up to 2 hours; misses common problems for several years even though symptoms are common; ex: gall bladder; several common problems diagnosed first by chiropracture; once bring it to her attention, she then says "yes, she'd been thinking about that"; for months and years? Don't waste your time and money. Gulf Coast Primary Care is better off without her association. Find another doctor. (Do your homework...find out why she is no longer associated with GCPC; the real answer might help you make a decision if this is the dr. for you.)

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Vindictive Staff Vs Hippocratic Oath Vs Hypocrite Staff

She is a good doctor, but her staff behave like they are Gods. Rude, inconsiderate and not courteous at all. In 2003, When we questioned her rude staff about some medical test, just to find out more information, and to ask to make sure her staff put in the correct code for the insurance...what we got...was an unsigned letter from her office NOT to come and see Dr Alicia Chen anymore. That she Didn't want to be our doctor anymore. NO reason was given Just because we asked some questions???

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Compassionate Doctor Recognition (2016, 2015, 2011, 2010, 2012)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Patients' Choice Award (2010)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Hospital Affiliations

    Dr. Chen is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    23 Years Experience

  • Tufts University School Of Medicine

    Graduated in 1995

  • Accepted Insurance

    Dr. Alicia L Chen accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Alabama
    • BCBS AL PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Florida
    • Florida Blue BlueCare HMO
    • Florida Blue BlueOptions
    • Florida Blue BlueSelect
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry FL Employer Group PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Alicia L Chen Md, 4900 Bayou Blvd Ste 107, Pensacola, FL

Video

Take a minute to learn about Dr. Alicia L Chen in this video.

  • Nearby Doctors

    Dr. Alicia L Chen is similar to the following 3 Doctors near Pensacola, FL.