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42 Ratings • 10 Comments

3.9
  • 25
  • 6
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  • 2
  • 8

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
18.7 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 42 Ratings

Very disappointing vist

After waiting for two hours (with only two patients ahead of me-one was there when I got there, the other signed in 30 minutes later), I saw Dr. Congress for less than 25 minutes. Probably more like 20. This was an annual exam. She never even listened to my breathing or anything Dr.'s do at physicals. She gave me some useless advice that a 50-year-old woman who has worked in medical clinics her entire life doesn't need and ordered a test. I don't know the results of the test for my thyroid, five days later nothing is on the portal. My last three TSH tests have been fine. The visit was useless, the client care unacceptable and the entire atmosphere- I would say inept. This was the second year seeing her; now next year I am on to find a new PCP.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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La Cole

She's is beyond a blessing. She really cares about her patients. Most of my immediate family goes to her.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Wonderful doc!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I absolutely love her. The best doctor I ever had!!!!

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Five Stars

Dr. Congress is a Great Doctor! She has great bed side manner ans she listens and spends the time needed in the room with her patients. Very please with the staff as well. I will me keeping her as my doctor and will be moving my husband and children to her as well!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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wonderful

I wish I could give an extra star for her bedside manner. Very impressive!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Exceeded my expectations.

She an awesome doctor! Very personable and friendly.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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pleased

Great bedside manner

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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very pleased

Best experience I've had at a doctor's visit!

Easy Appointment
Promptness
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caring and down to earth

She listens and really cares. Made me feel comfortable.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

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