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Dr. Allan M Wohl Is this you?

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12 Ratings • 3 Comments

4.1
  • 8
  • 1
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Four Stars

The doctor is great but his nurse, Debbie, that handles all your precertification's and scripts doesn't seem to know what she is doing. She messed up my precertification for my ct scan and now my insurance company will not authorize what the doctor wanted. When I tried calling to get it fixed all is what she had to do is get a new script with the right diagnosis and get it authorized. She then got rude to me when I kept trying to call Dr. Wohl to get her to fix it or see what he wanted. She probably did not want to get in trouble with the dr. I had given her all the information so she can handle it and it still did not get done right. Now I have to just go with what was authorized and may have to go through it again and I maybe allergic to the contrast. I feel she was very rude and ignorant to my case. But as for the dr he is very compassionate about your problem. He takes his time with you.

Doctor's Response

At our practice we strive to provide quality care to all of our patients, unfortunately the insurance companies do not always agree with the testing our providers feel the patient needs and therefore they deny pre-certifications. Our office staff tries their best to get the insurance to authorize testing, but sometimes the process can take weeks. And sometimes the insurance requires a patient to less expensive test before authorizing more expensive testing. If an insurance denies a pre-authorization it is not the fault of our staff.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

He is an exceptional doctor. It's a shame it is impossible to get an appointment. The front desk never calls back and when the do its after the fact.

Doctor's Response

We do our best to return all calls in regards to appointments and we offer several options for patients contact our office for an appointment. We are available by phone, email through our website (www.fafp-pinnacle.com) and you can also request an appointment through our patient portal.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Fantastic Doc

Upon my very first visit with Dr. Wohl I decided that he loves his lifes work. He is thorough, takes time to ask questions and answers any questions that I may have. I followed him from another practice and would follow him again were he to change locations. I love this guy. He was very compassionate when my husband was losing his battle with heart disease. He also took the time to make sure that I was okay as well. I am blessed to have found Dr. Wohl .

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Four Stars

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