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Dr. Alok Mathur Is this you?

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27 Ratings • 8 Comments

4.7
  • 25
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  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
21.9 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 27 Ratings

Five Stars

Posted on February 20th, 2016

We switched practices after 25 years and are very pleased with Dr. Mathur & Dr. Ng.

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Promptness
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Two Stars

Posted on February 18th, 2016

Dr. Mathur is not my doctor but is the the staff from this same office, whom I want you to be aware of. I don't know whose jurisdiction it is to make changes on a shared office staff. But the nurses do not call back when they said they would and it should not take a patient, who has medial concerns, to call several times a day for 2+ weeks straight to get an answer. The staff in general needs to be refreshed to give substantial customer service (receptionists are not very courteous neither especially in person). I don't know if you are under-staffed or if the nurses get re-certified every so often (I hope you do require that of the nurses), but please do something about it. Is sad if you are good with patients as a doctor but your staff negatively affects your practice!

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Five Stars

Posted on October 10th, 2013

Best doctor I've ever seen!! Our family has been with him since he's there. He's a very caring doctor, that truly listens to you as a patient. Would recommend it at any time!!

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Happy patients (our entire family of four sees him)

Posted on April 17th, 2012

Mr. Mathur is always kind, compassionate, great listner, takes time with patients, follow-ups as he promises. Calls at home to check up on patient. We have been with Dr. Mathur since he started with the practice. Love him!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Posted on August 24th, 2011

Considerate and knowledgable in his patient care. Awesome

Wait time
35.0 minutes
Easy Appointment
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Appropriate Follow-up
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One Star

Posted on June 19th, 2011

Dr. Mathur is into making money not patient care. A disgrace to the medical field.

Wait time
60.0 minutes
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Promptness
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Five Stars

Posted on March 6th, 2011

one of the best

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Posted on September 16th, 2008

Awesome Doctor

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Five Stars

Posted on October 7th, 2017

Five Stars

Posted on August 28th, 2017

Five Stars

Posted on August 28th, 2017

Five Stars

Posted on December 2nd, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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