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59 Ratings • 25 Comments

4.6
  • 49
  • 3
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  • 3
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Quality Rating

Highly Satisfied

Wait Time
13.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 59 Ratings

Amazing surgeon!

I saw Dr. Patel about a month ago for severe leg pain radiating down my left leg, refractory to more conservative treatments. I was so impressed with his knowledge and demeanor and when he told me he could operate 6 days later, I was so relieved. I left his office feeling great about his knowledge and skills. I’m 3 weeks post-op and I’ve never felt better. Such easy recovery and looking forward to getting my life back.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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When Did Doctors Lose Their Compassion?

When did doctors lose their compassion for their patients? After many years of suffering debilitating back pain, I live everyday at a 9 out of 10 on the pain scale, another physician referred me to Dr. Alpesh Patel. I had visited another spine surgeon at Rush a year prior, who told me my pain was coming from herniated discs, and I would need to do pain injections, though she said she didn't think they'd work. I went to Dr. Patel hoping for more insight, and brought him a copy of my MRI from Rush. You are seen by a nurse and a doctor in training before you actually see Dr. Patel, and the student doctor is the only one who does an exam. Everyone spends maybe two minutes total with you. By the time Dr. Patel comes in, he's talked to his staff and viewed your MRI outside of the exam room, so he's already made a diagnosis before he's even seen you. He comes in to tell me he thinks the herniated discs are probably just from age (I'm 35), so they likely aren't the root of my pain, and that I probably have a muscle strain somewhere. He never explains where exactly. He's already rushing out the door as he says it. I stop him to ask more questions, as I don't think it explains why I've been in this severe of pain for so long, but he says it's certainly possible. He tells me a nurse will be in to refer me to a pain specialist, and he leaves, basically with me in tears because nothing was answered. I get it, maybe I am not a patient who immediately needs spine surgery, but I am a human being in severe pain. The fact that he never even pretends to care, and rushed me out the door, is unforgivable. I deserved better. Since then, I have gone to an AMAZING surgeon at Illinois Masonic who actually spent a half hour with me listening, caring, and talking about the things he thinks it could be. He has ordered additional tests to be done, and is on top of it. I truly wish I would have gone to him first instead of wasting my time and money with Dr. Patel.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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My recent consultation with Dr. Patel

I am confident in Dr. Patel's skill and expertise.

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Small incision, Life Changing Surgery

Great Job Dr. Patel! Living with a disc herniation was miserable.

Wait time
15 minutes
Easy Appointment
Promptness
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Appropriate Follow-up
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Thank you.

Helped my bf a long time ago. Thank you.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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