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Dr. Alvaro A Olayo Is this you?

About Dr. Alvaro A Olayo

Dr. Alvaro A Olayo, MD is a Doctor primarily located in Jackson Heights, NY. He has 27 years of experience. His specialties include Family Medicine. Dr. Olayo is affiliated with Staten Island University Hospital. Dr. Olayo has received 1 award. He speaks English.

Rating Overview

8 Ratings with 4 Comments

The overall average patient rating of Dr. Alvaro A Olayo is Great. Dr. Alvaro A Olayo has been rated by 8 patients. From those 8 patients 4 of those left a comment along with their rating. The overall rating for Dr. Alvaro A Olayo is 4.3 of 5.0 stars.

Mapbox Map of Dr. Alvaro A Olayo

Primary Address

Aol Medical Services Pc

9010 Elmhurst Ave
Jackson Heights, NY 11372
Get Directions

Specialties

Dr. Alvaro A Olayo has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    7 Expertise

  • Immunization
  • Weight Loss
  • Influenza
  • Family Planning
  • Weight Loss (non-surgical)
  • Check-up
  • Contraception

Reviews

Showing 5 of 8

Five Stars

Dr. Alvaro Olayo is a great doctor, with experience. He takes his time with me as a patient, and also he cares about my medical conditions. .

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Great doctor!!

I would highly recommend this doctor to my family and friends. The doctor there takes his time and explains to me in details about my medical conditions. I just love the staff there, they are very attentive with my referrals and the service there is great. My blood was drawn in the office and have no complains about the girl who took out my blood. She was really friendly and didn't even feel a thing when she poked me. The appointment here are not long and I can schedule an appointment any time. The doctor there is always attentive with my exams and staff always call me when there's an abnormality in my exams. I would highly recommend this doctor!!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Great medical office!!

Excellent customer service at this office. Didn't have to wait long to see Dr. Olayo. The most have been 15 minutes.The staff was really great and took care of me very well. They were very friendly, attentive and caring. No complains about that. Dr. Olayo is always available to see me and my wife and takes good care of us. We've been a patient since 2009 and have not yet had any complains and the staff are always courteous.

Full Review Rating Breakdown
Horrible administration and staff!

I have been a patient of Dr. Olayo for about 10 years, only for the simple fact that I have nothing but great, reliable experiences with HIM. But the way that his office is run is a complete nightmare, and I've had about enough after this last visit!! Not only have I waited a month to get an appointment before, not only do I have to wait 2-3 hours to see him after I've had an appointment, but i also have to deal with the crappy service of his staff?? I went in for blood test results. Of course, if I wanted to see Olayo I would've had to wait God knows how many hours- so I settled with the other Doctor that works there (usual situation, don't even know his name). Something was off with a particular test, so he recommended I take another right then and there. The woman who drew blood from me, is the cause of my anger and rage! I've taken blood test before, but for some reason, when I did now, I felt super weak and light-headed, started sweating profusely, and felt like I was about to pass out! I tell her I'm not feeling well and I feel faint, and she doesn't say ANYTHING, just looks at me, sits down, and gets on her computer. I lay my head on the table and ask her for a cup of water. She gets up, comes back in a few seconds, "we don't have any water." I lie my head back down. I sit up, and I say, "I don't understand how you're just sitting there, you guys don't even have water to offer your patients, when I'm clearly not feeling well!" She gets up and goes somewhere in the front without saying a word. A minute or two pass by, and still nothing. I could've been passed out on the floor by now. luckily at this point, I'm feeling a little better and I grab my stuff and storm out. I was so appalled and outraged, I should've demanded to see Dr. Olayo and explain what had just happened. But knowing myself, I opted out of making a scene and stormed out praying I wouldn't pass out in the middle of the street!!! My point is, how dare she not even have the slight bit of concern, sense of urgency for a patient, when I specifically told her I felt like I was about to pass out!! I asked for a cup of water! And she did not even care! Or didn't even ask me any questions. For God's sake, at least could've ran to the bathroom and gotten me some tap water I don't care! But show some compassion and concern. What if I had fainted? Then what? Is that what it would have taken to show the slight bit of concern? I'm completely over going to see Dr. Olayo. It's time for me to move on and find a provider who I don't have to wait a month to schedule, and hours to see once I'm there. Better yet, somewhere I feel comfortable and safe where there's courteous and friendly staff. Customer/patient service is everything. When working with people, what a difference it makes to be kind and sympathetic to a patient, knowing they're there for health reasons- some comfort and care is what should be given without having to ask for it. Dr. Olayo, wish you nothing but the best, but you've lost a loyal patient.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star
  • Awards

    1 Award

  • Compassionate Doctor Recognition (2016)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Olayo is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    27 Years Experience

  • New York University School Of Medicine

    Graduated in 1991

  • Accepted Insurance

    Dr. Alvaro A Olayo accepts the following insurance providers.

  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • MVP Health Plan
    • MVP Preferred PPO
  • View by Location

Locations & Directions

Aol Medical Services Pc, 9010 Elmhurst Ave, Jackson Heights, NY
  • Nearby Doctors

    Dr. Alvaro A Olayo is similar to the following 3 Doctors near Jackson Heights, NY.