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Dr. Anays Santana-Izquierdo Is this you?

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31 Ratings • 12 Comments

3.6
  • 16
  • 3
  • 3
  • 1
  • 8

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
29.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 31 Ratings

Patient

She is very accurate and human with her practice... for me is excellent.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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DAYAMY D.

Very happy with the Doctor and the staff are very nice. Love the new office.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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RUDE SUPERVISOR

Rudest experience ever with this office. Supervisor hung phone up on me because I expressed annoyed attitude because of unprofessional appointment staff. You should not have any member of management working within this behavior towards patients.. will never recommend this place..

Easy Appointment
Promptness
Friendly Staff
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EXCELLENT

Dr Santana is an excellent doctor. The staff is extremely friendly/courteous and willing to go beyond their call of duty to accomodate your appointments. I was very impressed and grateful.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

One of the best cardiovascular Doctor I have ever seen, very professional and caring.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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First Dr that has spend over 40mins with me

She is an excellent Dr recommended by my co-works. She took the time to explain what no one else has in my 54 years. I strongly recommend her.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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dissapointed

Dr Santana seems like a nice person but the office is a factory for seniors. Wait time is long, Pay for parking, accepts only cash, getting appointments a challenge and getting prescriptions a bigger challenge! Also she has a letter on the wall stating NO INSURANCE. Thats concerning. very dissapointed and finding another physician. She seems like a good dr. but overal experience was a 1.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Me
Appropriate Follow-up
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She has treated several of my family members

I can only say good thing about the Dr. She treats several of my family members and even has given her cell in case of emergencys.She take her time with every patient and explains everything and that is why at times you have to wait 15-20min but when you are in with her, she take her time and explains everything......I STRONGLY RECOMMEND HER

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Caring Doctor

Dr. Santana-IZquierdo was very professional and caring during my offcie visit. I did wait about an hour but it was well worth it since she and her staff spent a good deal of time with me. She was very complete and explained evrything very well in laymans terms. After, her nurse offered to answer any questions. Also very caring.

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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She enjoys patient care and never to busy to answer any questions

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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WORTH THE WAIT

This doctor spent a long time listening to my problems and explaining her diagnosis. She SAVED MY LIFE and I would recommend her to everyone

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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TERRIBLE

If you go to this dr and she tells you that something is wrong with your heart- PLEASE get a second opinion!I was completely misdiagnosed, and was sent for expensive tests that were not AT ALL necessary (which I found out when I later went to a better doctor). A scary experience.Terrible bedside manner, completely unprofessional, has no respect for patients. Office staff are friendly and helpful, but Dr. and Nurse are not.Also- this dr. is NO LONGER associated with Mercy Hospital- so go at your own risk.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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