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Dr. Andrea M Malon has the following 2 specialties
- Colon & Rectal Surgery
Dr. Andrea M Malon has the following 1 expertise
Dr. Andrea M Malon is Board Certified in 1 specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.
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I had seen Dr. Malon for quite an embarassing problem I was battling for almost a year. I went in there hopeful that she would be able to finally diagnose what was really going on with me and be able to help. Firstly, the examination room I was brought into was cold and not at all welcoming, which was exactly the impression I got when I met Dr. Malon. Her entire body language and demeanor told me that she was anxious to get this over with and did not have time for me and my problem. She kept interupting while I talked, and I felt as if she wasn't listening to me. Looking back I don't even think I got to tell her all my symptoms because I felt as if she was rushing me! At one point during my examination she was borderline abusive, forceful, and barked orders at me to lie down. I've never felt more frustrated and uncomfortable with a doctor. I was at the office for 30-45 mins to see her, however the total amount of face to face time being seen by her must not have even been 5 minutes. I work in the medical field and I KNOW that this is absolutely UNACCEPTABLE patient care. God forbid if I didn't have insurance and had to pay out of pocket to see her for only 5 minutes of her time. Furthermore, the medication she recommended me to use did not work and when I tried to call her office, she was unreachable and I was given attitude over the phone by her staff.
I went in for a routine mammogram, expecting it to be a non-issue that it has always been. Not so this time- invasive cancer. Being new to the area I was trying to find new doctors and deal emotionally with this diagnosis. Dr Malon was the recommended surgeon. When I left her office after my initial consultation, I felt overjoyed that I had found such an excellent doctor. She made me feel confident that I could manage this, she was so thorough, efficient, compassionate, and caring- a fabulous combination.
I went to Dr. Malon with an issue I was having for almost 5 years. As a Crohn's patient I have developed abscesses and fistulas over these years. I saw Dr. Malon was recommended as a very good surgeon and that she was specialized also in colorectal surgery. Since my quality of life had depleted so much I went to Dr. Malon looking for help, I put all my faith in hoping she could fix me. At the first visit everything seemed well, she listened to my concerns and saw my anal fistula. She said it would be an easy fix, that it was no problem. She sent me to get some tests with a gastroenterologist just make sure things were fine (I paid thousands for that of course). After this she saw results and cleared me to schedule the surgery. Me and my husband we had to take a loan to pay for the surgery because at the time I wasnt working due to my sickness and money was running slow. We paid the surgery upfront. After the surgery I woke up so happy I couldnt wait for her to tell me it was all fixed. It wasn't. She couldn't perform the surgery because my fistula was even more complicated than she had anticipated (even with all the tests I had gotten and already paid for). She scheduled me again to another visit only to tell me she couldnt take my case and that she was going to refer me to another doctor. She looked for other colorectal surgeons and said she was going to "hook me up" with one and schedule a visit for me. This never happened. She also sent me to get an MRI test (another ton of money) just to then send me to another doctor. She neves scheduled my visit with the other doctor, her office never forwarded my files. Nothing. To this day I am still receiving letters to pay for even more visits and things that I dont even understand. She never completed her task, she couldnt even perform surgery on me. Paid for the colonoscopy, the "surgery", the visits to her office, the MRI, the anesthesia and they still want to charge for more things. The worst part is, I was never fixed, and she never "hooked me up". I still remember calling my mom telling her Mom I found the Dr. that will truly help me, she's got amazing credential, I will at last get rid of this burden I have been living with. Didn't happen. If all this money was not for nothing I wouldnt mind paying so much, I'd pay it in a heartbeat. It would be worth. But to get bills 7 months after after having paid every single thing she asked me for. Its too much. You be the judge, Me..I will never visit her again.
Compassionate Doctor Recognition (2010, 2011, 2012, 2013, 2018)
Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.
Patients' Choice Award (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018)
Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.
Patients' Choice 5th Anniversary Award (2014, 2015, 2016, 2017, 2018)
The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.
On-Time Doctor Award (2014, 2015, 2016, 2017, 2018)
Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.
Top 10 Doctor - Metro Area (2014)
Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.
31 Years Experience
Mount Sinai School Of Medicine Of New York University
Graduated in 1987
St Lukes Roosevelt Hospital Center
Dr. Andrea M Malon accepts the following insurance providers.
- Aetna CT AWH MC OA w/Pediatric Dental
- Aetna Choice POS II
- Aetna HMO
- Aetna Managed Choice POS Open Access
- Aetna Signature Administrators PPO
- Anthem CT HMO BlueCare
- Anthem CT Pathway X Enhanced Ind HMO
- Anthem PPO Century Preferred CT
- Anthem Pathway X Ind PPO Direct Access CT
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS MA Blue Care Elect PPO
- BCBS MA Preferred Blue PPO
- CIGNA HMO
- CIGNA Open Access Plus
- CIGNA PPO
- Connecticare Flex Connecticut
- Connecticare Passage
- First Health PPO
HIP of NY
- Emblem HIP Select PPO
- Harvard Pilgrim ChoiceNet HMO
- Harvard Pilgrim HMO
- Harvard Pilgrim PPO
- Humana Choice POS
- Humana ChoiceCare Network PPO
- Multiplan PPO
- PHCS PPO
- Oxford Freedom
- Oxford Liberty
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
Locations & DirectionsSurgical Alliance, 520 Saybrook Rd Ste S100, Middletown, CT
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