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Dr. Andrea M Malon Is this you?

About Dr. Andrea M Malon

Dr. Andrea M Malon, MD is a Doctor primarily located in Middletown, CT. She has 31 years of experience. Her specialties include Surgery and Colon & Rectal Surgery. Dr. Malon has received 5 awards. She speaks English.

Rating Overview

29 Ratings with 9 Comments

The overall average patient rating of Dr. Andrea M Malon is Great. Dr. Andrea M Malon has been rated by 29 patients. From those 29 patients 9 of those left a comment along with their rating. The overall rating for Dr. Andrea M Malon is 4.3 of 5.0 stars.

Mapbox Map of Dr. Andrea M Malon

Primary Address

Surgical Alliance

520 Saybrook Rd Ste S100
Middletown, CT 06457
Get Directions

Specialties

Dr. Andrea M Malon has the following 2 specialties

  • Surgery
  • Colon & Rectal Surgery
  • Specialty Expertise

    Dr. Andrea M Malon has the following 1 expertise

  • Surgery

Board Certifications

Dr. Andrea M Malon is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 29

Five Stars

If I could rate 100 stars I would. Dr. Malon is the best! She thought about my quality of life after my surgery and took so much time to explain all my options. The surgery was a huge success and I could never thank her enough!

Wait time
5 minutes
Easy Appointment
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Full Review Rating Breakdown
One Star

I had seen Dr. Malon for quite an embarassing problem I was battling for almost a year. I went in there hopeful that she would be able to finally diagnose what was really going on with me and be able to help. Firstly, the examination room I was brought into was cold and not at all welcoming, which was exactly the impression I got when I met Dr. Malon. Her entire body language and demeanor told me that she was anxious to get this over with and did not have time for me and my problem. She kept interupting while I talked, and I felt as if she wasn't listening to me. Looking back I don't even think I got to tell her all my symptoms because I felt as if she was rushing me! At one point during my examination she was borderline abusive, forceful, and barked orders at me to lie down. I've never felt more frustrated and uncomfortable with a doctor. I was at the office for 30-45 mins to see her, however the total amount of face to face time being seen by her must not have even been 5 minutes. I work in the medical field and I KNOW that this is absolutely UNACCEPTABLE patient care. God forbid if I didn't have insurance and had to pay out of pocket to see her for only 5 minutes of her time. Furthermore, the medication she recommended me to use did not work and when I tried to call her office, she was unreachable and I was given attitude over the phone by her staff.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Full Review Rating Breakdown
One Star

this is the worst Dr I have ever had the displeasure of meeting. She was abrupt to the point of abusiveness.

Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Compassionate professional

I went in for a routine mammogram, expecting it to be a non-issue that it has always been. Not so this time- invasive cancer. Being new to the area I was trying to find new doctors and deal emotionally with this diagnosis. Dr Malon was the recommended surgeon. When I left her office after my initial consultation, I felt overjoyed that I had found such an excellent doctor. She made me feel confident that I could manage this, she was so thorough, efficient, compassionate, and caring- a fabulous combination.

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Sadly, not a pleasant experience

I went to Dr. Malon with an issue I was having for almost 5 years. As a Crohn's patient I have developed abscesses and fistulas over these years. I saw Dr. Malon was recommended as a very good surgeon and that she was specialized also in colorectal surgery. Since my quality of life had depleted so much I went to Dr. Malon looking for help, I put all my faith in hoping she could fix me. At the first visit everything seemed well, she listened to my concerns and saw my anal fistula. She said it would be an easy fix, that it was no problem. She sent me to get some tests with a gastroenterologist just make sure things were fine (I paid thousands for that of course). After this she saw results and cleared me to schedule the surgery. Me and my husband we had to take a loan to pay for the surgery because at the time I wasnt working due to my sickness and money was running slow. We paid the surgery upfront. After the surgery I woke up so happy I couldnt wait for her to tell me it was all fixed. It wasn't. She couldn't perform the surgery because my fistula was even more complicated than she had anticipated (even with all the tests I had gotten and already paid for). She scheduled me again to another visit only to tell me she couldnt take my case and that she was going to refer me to another doctor. She looked for other colorectal surgeons and said she was going to "hook me up" with one and schedule a visit for me. This never happened. She also sent me to get an MRI test (another ton of money) just to then send me to another doctor. She neves scheduled my visit with the other doctor, her office never forwarded my files. Nothing. To this day I am still receiving letters to pay for even more visits and things that I dont even understand. She never completed her task, she couldnt even perform surgery on me. Paid for the colonoscopy, the "surgery", the visits to her office, the MRI, the anesthesia and they still want to charge for more things. The worst part is, I was never fixed, and she never "hooked me up". I still remember calling my mom telling her Mom I found the Dr. that will truly help me, she's got amazing credential, I will at last get rid of this burden I have been living with. Didn't happen. If all this money was not for nothing I wouldnt mind paying so much, I'd pay it in a heartbeat. It would be worth. But to get bills 7 months after after having paid every single thing she asked me for. Its too much. You be the judge, Me..I will never visit her again.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010, 2011, 2012, 2013, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2014, 2015, 2016, 2017, 2018)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2014, 2015, 2016, 2017, 2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Top 10 Doctor - Metro Area

    Top 10 Doctor - Metro Area (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Education

    31 Years Experience

  • Mount Sinai School Of Medicine Of New York University

    Graduated in 1987

  • St Lukes Roosevelt Hospital Center

    Residency

  • Accepted Insurance

    Dr. Andrea M Malon accepts the following insurance providers.

  • Aetna
    • Aetna CT AWH MC OA w/Pediatric Dental
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem CT HMO BlueCare
    • Anthem CT Pathway X Enhanced Ind HMO
    • Anthem PPO Century Preferred CT
    • Anthem Pathway X Ind PPO Direct Access CT
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Connecticare
    • Connecticare Flex Connecticut
    • Connecticare Passage
  • First Health
    • First Health PPO
  • HIP of NY
    • Emblem HIP Select PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Healthy Connecticut
    • HealthyCT
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Oxford Health
    • Oxford Freedom
    • Oxford Liberty
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Surgical Alliance, 520 Saybrook Rd Ste S100, Middletown, CT

Video

Take a minute to learn about Dr. Andrea M Malon in this video.

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