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Dr. Andrew B Cu-Unjieng Is this you?

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15 Ratings • 3 Comments

4.5
  • 12
  • 1
  • 0
  • 1
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Quality Rating

Highly Satisfied

Wait Time
8.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

Five Stars

I was able to get an appointment the same day for an issue with flashes and floaters. Dr. Cu listened to me carefully and answered all of my questions. He was very thorough in his examination, talked to me about my health history and fully explained to me what was going on. His compassionate manner helped to ease my fears. He also referred me to a retina specialist, who saw me that day. Dr. Cu’s office staff are very professional and caring.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wonderful Surgeon

Dr. Cu performed cataract surgery on my right eye two months ago and just this morning I had surgery on my left. For the first time in my life I can see perfectly without any kind of corrective lenses. Absolutely zero pain or discomfort. He is exceedingly painstaking and conscientious, wanting to make sure of the best result possible. I highly recommend him for any eye issues you may have.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Very rude no time for patients . Testing procedures are questionable to previous findings by other opthamologists. Very rushed and no time for patients. Time was so limited that I felt he was not interested, and did not have my eye medical history or findings of concern.

Doctor's Response

I feel that I really spent a lot of time listening to the patient and answering questions completely and respectfully. Arriving at a correct assessment is a careful process that begins with the first visit. It may require old records, further tests, and follow-up visits to get there. I invite this patient to call me directly to address these issues in a direct, courteous, and open manner. I want all my patients to feel that they have been listened to and valued. I feel bad that this patient left without feeling that way, but I believe that addressing these concerns with the doctor in respectful but direct and honest dialogue is the best way for patients to get what they are looking for.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Four Stars

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Five Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

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