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3 Ratings • 1 Comment

2.7
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Quality Rating

Neutral

Wait Time
56 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 3 of 3 Ratings

Unprofessional Office Staff

After waiting for over an hour in the Valdosta office, one receptionist was very rude to us. She was not a caring person. After I told her she was being very mean to us, She said, "I thought the same about you!" She did not know how to handle a patient that wanted to ask questions about why we had to wait so long. This lady needs training on handling patients correctly. We would see Dr. Hsia again but not at the Valdosta office!!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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