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Dr. Andrew J Klein Is this you?

About Dr. Andrew J Klein

Dr. Andrew J Klein, MD is a Doctor primarily located in Ladera Ranch, CA. His specialties include Family Medicine. Dr. Klein is affiliated with Mission Hospital Regional Medical Center. He speaks English.

Rating Overview

10 Ratings with 6 Comments

The overall average patient rating of Dr. Andrew J Klein is Poor. Dr. Andrew J Klein has been rated by 10 patients. From those 10 patients 6 of those left a comment along with their rating. The overall rating for Dr. Andrew J Klein is 2.3 of 5.0 stars.

Mapbox Map of Dr. Andrew J Klein

Primary Address

Ross Medical Associates

800 Corporate Dr Ste 100
Ladera Ranch, CA 92694
Get Directions

Specialties

Dr. Andrew J Klein has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    7 Expertise

  • Contraception
  • Check-up
  • Influenza
  • Flu (Human Influenza)
  • Weight Loss
  • Family Planning
  • Immunization

Reviews

Showing 5 of 10

Worst follow up ever

I have gone to visit Dr. Klein which the initial visit I thought went well. Afterwards I had to call and ask about my prescription and kept getting we will take a note and have some one call you back. Of course I expected a call back but never got one so I called again. This has gone on for 4 consecutive days of me calling 4 times a day and having to speak with someone different each time that all they did was "send a message" but not get anything done. Now I am running out of my prescription and can't speak with my doctor at any point when I call. They have had me speak to a nurse which was nice on the phone but also in a rush to get off the phone after every sentence. It was like a tug of war just to get even him on the phone and a didn't get a thing accomplished. He had asked me to try something then call back the next morning to which of course I call and expect the professionalism to be able to take the call that was requested to be placed at that specific time only to find out it was just sending another message that wouldn't get responded to. I finally got a call from the office manager to attempt to resolve this which ended with "I will call you back" only to not get a call back and to call for someone to answer from the answering service saying they don't have phones that are working currently and won't be up until the end of the day. This is not forcing me to leave work early and give up pay to be able to get to the office in time to speak with someone in person since you CANNOT get anything done over the phone. The absolute worst follow up and customer service I have ever experienced.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
BEWARE

They said they are in network but they are not. I went there to pay my co pay of 30 each time which they said the co pay was and now that stupid billing department it harassing me telling me I owe over 500. I refuse to pay this when the fact was I paid my co pay already. BEWARE

Full Review Rating Breakdown
Miserable....

I would go to a vet before going back to see this Dr.Arrogant beyond description. Seinfeld could have made a whole episode about this personification of what is truly wrong with so called Doctors these days.I wanted to strangle the bored look of superiority of of his face. Klein is no doctor, he is just collecting a pay check.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Worst Dr EVER!! RUDE and Unprofessional

Arrogant rude unprofessional. Get over yourself!!! Worst experience with a doctor ever..

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
WHAT THE ..... YOU FORGOT ME................

THE FIRST TIME I WAS AT THE OFFICE I WAS FORGOTTEN AND WAS IN THE ROOM FOR MORE THAN AN HOUR BEFORE I REALIZED NO ONE HAD COME TO CHECK ON ME,THE SECOND TIME I WAS IN THE WAITING ROOM FOR 55 MIN AND I LEFT AND CANCELED MY APT, THE STUDENT TRIED TO CHECK MY BP HE WAS NOT ABLE TO AND SINCE THEN THEY HAVE NEVER CHECKED MY VITALS EVEN THOUGH I HAVE VERY LOW BP, THEY DOUBLE AND TRIPLE BOOK, I FOUND OUT WHEN I SAW MY NAME AND SOME ONE ELSE IN THE SAME TIME SLOT WITH THE SAME DR. YOU CAN NOT SEE ANOTHER DR IF YOUR DR IS NOT AVAILABLE, EVEN THOUGH THEY ARE ALL FAMILY PHYS., EVEN IF THE RECEPTION MAKES A MISTAKE AND MAKE THE APPT, IF YOU SHOW UP THEY WONT LET YOU SEE. THEY NEVER RETURN MASSAGES, UNLESS YOU START COMPLAINING, EVEN WITH THAT THE PERSON YOU LEFT THE MASSAGE FOR, DR. ASST, DOESN'T TALK TO YOU, ANOTHER RECEPTION COMES AND YOU HAVE TO EXPLAIN EVERY THING AGAIN SOMETIMES 3-4 TIMES, I JUST GOT FED UP :(

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Hospital Affiliations

    Dr. Klein is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

  • Case Western Reserve University School Of Medicine
  • Accepted Insurance

    Dr. Andrew J Klein accepts the following insurance providers.

  • Aetna
    • Aetna Basic HMO
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna HMO Deductible Plan CA only
    • Aetna Managed Choice POS Open Access
    • Aetna Savings Plus of CA
    • Aetna Signature Administrators PPO
    • Aetna Vitalidad Plus CA con Aetna
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Blue Cross California
    • BC CA California Care Small Group HMO
    • Blue Cross CA PPO Prudent Buyer Small Group
    • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
    • Blue Cross CA California Care Large Group HMO
    • Blue Cross CA PPO Prudent Buyer Individual
    • Blue Cross CA PPO Prudent Buyer Large Group
    • Blue Cross CA Select HMO
    • Blue Cross CA Select PPO
    • Blue Cross CA Select Plus HMO
  • Blue Shield California
    • BS CA Platinum 90 PPO
    • Blue Shield CA Bronze 60 PPO SHOP
    • Blue Shield CA Bronze Full PPO 4500
    • Blue Shield CA PPO
    • Blue Shield CA Silver 70 PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net CA CommunityCare Network HMO
    • Health Net CA HMO Employer Group
    • Health Net CA HMO Whole Care Network
    • Health Net CA Individual and Family PPO
    • Health Net CA PPO
    • Health Net EPO - PureCare One Small Business
    • Health Net PureCare HSP Individual and Family Plans
  • Humana
    • Humana Choice POS
  • Molina Healthcare
    • Molina Mrktplace CA
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
    • PHCS PPO Kaiser
  • UHC West
    • UHC SignatureValue Flex1
    • UHC SignatureValue Flex2
    • UHC SignatureValue Focus
    • UHC West SignatureValue Alliance
    • UHC West SignatureValue HMO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Ross Medical Associates, 800 Corporate Dr Ste 100, Ladera Ranch, CA
  • Nearby Doctors

    Dr. Andrew J Klein is similar to the following 3 Doctors near Ladera Ranch, CA.