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14 Ratings • 3 Comments

4.5
  • 12
  • 1
  • 1

Quality Rating

Highly Dissatisfied

Wait Time
15.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 14 Ratings

Mohs surgery without a scar

Dr Kaplan did MOHS surgery on my forehead last year. Fortunately he was able to remove all the suspicious tissue and I do not have any scar at all despite the significant amount of tissue removed. The procedure started on time and the staff was very professional & polite. Dr. Kaplan took the time after the surgery to explain what was done. He is number 1 in my book !

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Not Great Care or Concern

Before/after MOHs on face there wasn't much interaction. When I asked a question about healing the nurse snapped "I already told you". I also had a precancer frozen from forearm. After 6 weeks still not healing and after a call still haven't heard back from nurse(s) re concern.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Wait time
10 minutes
Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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