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Went to Urgent Care with acute pain. Explained underlying conditions and concern that this acute pain is different and location (neck and head) worried me. Mackey said “well, what do you want me to do?” Tone of his voice was annoyed like I was wasting his time. He told me to figure it out with my regular doctor and dismissed me. Even if he felt this was not something urgent care could help with, his manner and attitude left me knowing he is not a healer but a burned out physician that should be in patient care. Perhaps research so he doesn’t have to deal with humans in need

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