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Dr. Andrew Phan Is this you?

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11 Ratings • 3 Comments

4.4
  • 9
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  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
13.3 min
Appropriate Followup

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Showing 11 of 11 Ratings

Poor follow up

Posted on November 16th, 2015

I started using Dr. Phan as my primary physician in approx. 1998. He had just started his practice. For many years I found him to be a good doctor with above average listening skills. But in the last five years, as his personal family has grown, he has become disinterested. When I changed insurance under "Obamacare", I was no longer accepted at his practice. So I changed my insurance as soon as I could and called the office to see if it was accepted. I left a message with his assistant, Monica. After being a patient for 17 years, they didn't have the decency to return my phone call. I will never return.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very happy to have found Dr. Phan

Posted on May 20th, 2013

I was really pleased with my first visit to Dr. Phan. I didn't wait long to see him and he spent an hour consulting with me and doing an exam. He was professional but had a good bedside manner. He asked that I return in 3 months for a follow up visit to discuss the results of my blood tests and any problems I might have with new prescriptions. He seemed knowledgeable and thorough. I highly recommend Dr. Phan.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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very poor treatment

Posted on May 22nd, 2012

My visit with Dr. Phan was terrible. He made me feel like a hyperchondriac and like an idiot. I felt so disrespected during my appointment with him I didn't even know how or what to say. Lots of tests were run and upon receiving results I had to call the office and they told me "don't worry about it right now." If I wasn't worried I wouldn't have visited in the first place!! Terrible!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 6th, 2016

Five Stars

Posted on February 25th, 2016

Five Stars

Posted on September 29th, 2015

Five Stars

Posted on January 9th, 2015

Five Stars

Posted on December 16th, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on November 25th, 2014

Five Stars

Posted on October 20th, 2014

Five Stars

Posted on June 19th, 2014

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