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Dr. Andrew Shen Is this you?

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10 Ratings • 6 Comments

3.7
  • 6
  • 0
  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
7 min

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Showing 10 of 10 Ratings

Three Stars

Can't expect more from an ER doc. Goes extra for his patient, even when the ER is packed.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

My elderly loved father passed recently. He was taken to Alhambra by the paramedics. It was painful for the whole family. I saw the compassion in Dr Shen's eyes. He consoled us and made it easier to accept my beloved dad's passing. It made a difference. Some of the questions in the survey is not pertinent to our visit, but I gave 4 stars for all.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Very professional and took care of my family well.

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Five Stars

Excellent services provided to my family.

Wait time
5.0 minutes
Easy Appointment
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Five Stars

I had severe abdominal pain and went to the ER. I was seen immediately by both the nurses and Dr Shen. He showed compassion and give me medications immediately to ease my pain. I ended up with kidney stones which was very painful. I thank Dr Shen and his staff for helping me so effective and efficiently when I was having such a crisis.

Wait time
10.0 minutes
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Five Stars

Great ER physician. Really made my painful and scary visit easier. He took care of me quickly and I have nothing but the best to say about Dr Shen and his staff. Thank you for taking care of me :)

Wait time
5.0 minutes
Promptness
Friendly Staff
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Two Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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