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Dr. Angel J Mulkay Is this you?

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25 Ratings • 8 Comments

4.0
  • 16
  • 1
  • 2
  • 3
  • 3

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
26.7 min

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Showing 12 of 25 Ratings

One Star

The doctor is never at the office. Staff will say he's running late or is caught up in an emergency. This excuse was believable the first few times but it happens so often it is not believable anymore. Wait time is horrible and staff is rude. Time to find a new doctor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

On at least two occasions I arrived for my appointment early and was told he was unable to be there due to a procedure running late. I asked why they confirm the appointment the day before, but fail to alert those coming in that the appointment will need to be rescheduled or that there will be a long wait. This happened again yesterday. I arrived on time, the office waiting room was totally full such that no seat was available. I was told there would be a long wait unless I wanted to meet with the nurse practioneer instead of the Doctor. I am so dissatified with the service by this practice that I am planning to change my cardiologist.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dad that such a good Dr has such an ineffective staff and scheduling mechanism that even if you can get an appt it will most likely be cancelled. My appts have been cancelled every time for the last 2 years. I give up. I will find a less impressive Dr that I can actually get in to see.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Awesome doctor - professional and personable!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Dr, Angel Mulkay is very professional doctor.

Wait time
5 minutes
Promptness
Friendly Staff
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Three Stars

Started seeing Dr. Mulkay about 4 years ago. Excellent doctor. Very knowledgeable cardiologist. Over the years, however, staff has doubled and become more and more beligerant and disrespectful. Wait time is now at on hour plus. Doctor is great but doesn't do anything to address office inefficiency. May need to look for s new doctor. Ugh!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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patient

The doctor need to get organized. They are very bad at appointment and follow up. I am still waiting after doing test. And he did some stents last year. And did not give me a diagram of the stents in my heart. He is a good doctor. But not good at follow up!!! at all

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Staff needs to be revamped starting with the general office mgr Xiomara and other staff member Jenny. They are not courteous or organized. When approached or called for a matter to be taken care of it is not resolved in a timely fashion. They have created too much of an inconvienience for me. As for the doctor he is great. He just needs to get a better staff!!!

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Three Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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