- Accurate Diagnosis
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- Friendly Staff
- Bedside Manner
- Easy Appointments
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- Appropriate Followup
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Unprofessional and zero attention to patient satisfaction and needs. UNACCEPTABLE!
Self-verified patient of Dr. Angelia Veloudios - Posted on March 12th, 2015
The absolute worst experience! Offices are outdated, dirty and cluttered. The office staff was aloof and cursory. They ran 1 hour late and when I inquired how long the doctor would be I was presented with a cursory answer of '20 minutes' - like it was no big deal. I left my office, cutting off a client, to insure I was on time. At no time did anyone bother to apologize or to communicate how long the doctor would be while I sat there. When I approached the front desk to complain and tell them I was leaving (having not even seen the doctor after an hour!), I was met with a cursory 'I'm sorry' like this happens all the time. No follow up of 'let me see what I can do', 'can we schedule another time for you' - nothing. Almost a curt tone! I know that I'm not the busiest person on the planet, but I cannot afford to take 1 1/2 hours of waiting time and commute to not even see a doctor. And to be met with aloof, uncaring and unprofessional attitudes - not the place I want to go! There are plenty of doctors who appreciate their patients and are respectful of others' time. This experience tells me they overbook and that this type of waiting time is normal. I can understand emergency situations arise, but I don't suspect that's what was going on - this is normal and standard operating procedure
Self-verified patient of Dr. Angelia Veloudios - Posted on February 18th, 2015
Has been my Dr. for 20 years, multiple surgeries. Never disappointed me, always considerate/ compassionate.
Self-verified patient of Dr. Angelia Veloudios - Posted on December 1st, 2014
Self-verified patient of Dr. Angelia Veloudios - Posted on September 25th, 2014
Self-verified patient of Dr. Angelia Veloudios - Posted on September 5th, 2014
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