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19 Ratings • 4 Comments

3.0
  • 7
  • 1
  • 2
  • 3
  • 6

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
39 min

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Showing 12 of 19 Ratings

Unacceptable Wait Time

I have seen this doctor 3 times in the last 5 years. I have walked of his office 2yrs in a row. His wait times are completely unacceptable. I'm not sure the scheduling department is untrained in how to schedule medical appointments or if they are just incompetent. Regardless there are other doctors to see in the area that don't require more of your time than necessary.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Both my husband I see Dr. Carouso and found him very prompt and his staff are very caring as well.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Appropriate Follow-up
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patient

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very Unprofessional

Dr. Caruso has a peculiar personality but seems very knowledgable. His care seemed good until he became overworked and began forgetting things critical to managing my cancer. When I followed up on these things, he or his staff refused to call me back. I was scheduled for a procedure three weeks out when I received a certified letter in the mail from him, simply stating that he was no longer my doctor. He left me high and dry during a difficult time (I am a cancer patient) by putting his ego ahead of my well being. He was extremely unprofessional and without a doubt, compromised his hippocratic oath.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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