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21 Ratings • 9 Comments

3.0
  • 6
  • 3
  • 3
  • 2
  • 7

Quality Rating

Satisfied

Wait Time
42.8 min
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Easy Appointments

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Showing 12 of 21 Ratings

Back pain

I had three appointments & went through two rounds of physical therapy at six weeks each round. Last visit I waited an hour past my appointment time and still didn't see the doctor. Because I'm a dialysis patient they refuse to provide any drugs for my pain. They said the only thing they would do for me was exercise or a TENS machine. What a big waste of time!

Wait time
60 minutes
Promptness
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Officious and Arrogant Little Man

Total, inflexible autocrat; it's his protocol that's important, not the nature of your visit or health complaint. Accused me of being "rude" to his Office Staff, because I declined to have an x-ray. I brought MRI's along with the Top Neurosurgeon at the VA's Salt Lake City location. Wanted to discuss the findings & receive a second opinion regarding the gravity of my disease. Never got that far because when I realized, after driving 165 miles and waiting one and a half hours in the waiting area, that this guy was lecturing me about 'respect'. I am 70 years old. I was not there for the lecture.

Wait time
60 minutes
Easy Appointment
Promptness
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Officious and Condescending

An arrogant individual who talks down to his clients and assumes an over-inflated sense of self-importance. I suggest avoiding him with a ten-foot pole...

Wait time
60 minutes
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Promptness
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One Star

Dr Russo performed spine surgery on me. An injury occurred during surgery, leaving me with a negative outcome that has impaired my health severely on a daily basis.

Wait time
55 minutes
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Excellent spine surgeon

Caring and concerned. Excellent results. He cared more than all the other doctors I had seen before. He fixed a very complex problem and now I feel better than I have in years.

Wait time
30 minutes
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Three Stars

The only spine surgeon who listens carefully and cares about long term outcome. I had excellent results.

Wait time
45 minutes
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Five Stars

He was the only doctor in the Northwest that would see my husband and treat him He has given my husband a whole new spine and a whole new life. If you need back help surgery excetera please see this man. He is an angel walking among us.

Wait time
5 minutes
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Four Stars

Dr. Russo performed back surgery on me. Complication, life is ruined.

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One Star

rude and arrogant

Wait time
45 minutes
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