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Dr. Apolinario C Pastrana Is this you?

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13 Ratings • 3 Comments

3.3
  • 6
  • 0
  • 2
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  • 5

Quality Rating

Satisfied

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23 min
Easy Appointments
Promptness

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Showing 12 of 13 Ratings

Another VA gem in the ocean

Doctor Pastrana is a very intense dedicated Doctor who communicates extremely well with his patients. For all the flak that the VA health system gets there are many excellent people in the fold. Dr. Pastrana is certainly one of them.

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Worst experience ever

Immediately change Doctors for you Sanity and for family. Negative and condescending. Poor treatment plans. Just talks over you and doesn't make sense. Very rude

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Avoid him.

Rude and arrogant demeanor, displayed impatience and disbelief for symptoms I displayed. Refused to provide referrals for physical therapy when asked. Refused to consider referrals for MRI when recommended by ER doctor. Directed me to take additional narcotic pills after I told him I didn't remember when I had last taken them, resulting in making me very sick and bedridden. Showed impatience and irritation at my visible physical pain when in his office. Failed to diagnose my gall attacks which later resulted in laproscopic surgery. Failed to diagnose my herniated disc which resulted in a microdiscectomy. An incompetent, callous performance over several months showing nothing but dismissal for my repeated attempts to get help. Avoid him.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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One Star

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Five Stars

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One Star

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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