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Dr. Armando Russo Is this you?

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27 Ratings • 3 Comments

4.1
  • 19
  • 1
  • 1
  • 1
  • 5

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
20.1 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 27 Ratings

Misdiagnosed my issue!

Posted on October 8th, 2013

I went to Dr. Russo since my regular doctor was unavailable and I was in a rush to get in, but now I regret not waiting another day or so. His bedside manner was not good - he didn't seem like he cared about my issue and was in a hurry to move on. I had an unexplained rash that he diagnosed as razor burn and told me to leave the area alone. I followed his instructions and a few weeks later it was still there and getting worse. I was so fed up with my office experience that I went online and after a whopping five minutes of research, found exactly what I had and bought the necessary OTC treatment. Within two weeks my so-called "razor burn" was completely gone. I've been back to my normal routine and fine for 3 months now. I am very disappointed that I figured this out and the doctor could not.

Doctor's Response

I am sorry this patient was unhappy with her experience. Often, skin conditions are difficult to diagnose in one visit and if the initial treatment fails, additional studies and treatment are indicated.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 28th, 2013

i love this DOCTOR....thank you for putting me at ease and for taking time to explain everything to me

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great doctor

Posted on July 23rd, 2010

I have been a patient of Dr. Russo's for over 20 years. He helped deliver my 2 children. He is a very caring and competant physician. I have the utmost respect and value his expertice.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on March 5th, 2017

One Star

Posted on March 5th, 2017

Five Stars

Posted on November 29th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on May 9th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 18th, 2016

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

One Star

Posted on February 26th, 2016

Five Stars

Posted on November 23rd, 2015

One Star

Posted on November 13th, 2015

Five Stars

Posted on November 13th, 2015

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