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16 Ratings • 8 Comments

3.5
  • 8
  • 1
  • 1
  • 2
  • 4

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
39.4 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 16 Ratings

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Answers all questions. Very personable. Cares for you.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I recommend a lot of people that are in need of rip or knee surgery to Dr Chau. I am well please with my surgery..

Easy Appointment
Promptness
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Three Stars

Best orthopedic Dr around Houston Tx.

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Promptness
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One Star

Greet patients with a smile more often in and out. Inform patients about important information and follow ups.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

He seem nice and caring but I don't see he work hard enough for his patient. Beware of the long wait at here. I schedule for 3 pm I showed up at 2:30 because I don't like being late. Everyone show up at after 2:30 they get to go in first. In the meantime, I asked the front desk receptionist they said they schedule early time appoiment. I was left I thought to myself that I'd never come back here again. First , they appreciate people time I understand that every times you go seek doctor typical wait would be an hour or less but this office goes beyond that it's take 2 and half hour of my times. Honestly, I would never waited this long for any doctor . Second, they need to better trained their staff get in right people come in early for their appoiment should be first in line. Third, he dosent spend adequate times with his patient. I waiteed for two hours he only see me for 15minutes or less . Overall, every time I visited here it's always 2hours or more for the long wait and he only seen me for 15minutes

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Carpel tunnel

Dr Chau performed carpel tunnel on both hands did an awesome job !

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Terrible Office Staff (Bellaire)

Be prepared for a long day before you attend an appointment as this office. They remind me of dealing with a government -slow and they office staff dont care. Dr Chau is nice but his flying visit leaves you wondering if he took the time to diagnose accurately. I would definetely not recommend this practice.Patient and customer care classes need to be taught to the staff, but I suspect they all need replaced by people who actually care about customers

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hip replacement

Dr Chau replaced my hip 2.5 years ago . He did a fanstastic job on my hip . I can now do things I never thought I would be able to do . I would recommend him above all others .

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Four Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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