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Dr. Arthur Y Fong Is this you?

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28 Ratings • 8 Comments

4.7
  • 23
  • 3
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Wait Time
5.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 28 Ratings

Great provider

Listens well, gives options and actually cares about his patients.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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amazingly great MD

Excellent MD. Doesn't use a nurse practitioner. Sees his patients, calls them back, accurate assessments, great bedside manner. Rare MD.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Billing Department need better phone manners

My only complaint is the billing department . Carla who works in the billing department is very rude when a question or a dispute of my bill was brought up. She was very unprofessional with her choice of words. Dr. Fong is an excellent Doctor, but his staff member Carla should take a customer service class since she is representing Dr. Fong in a very poor manner

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great family dr

Always explains things, not just you have this, but it caused by this, and this is what your body is doing and this is why it feels that way. always wants to try a simple solution first, and often that works

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient

Dr. Fong has been our family doctor for over twenty years. My children are now 27 and 19 and both still see him. My husband and In could not imagine our health care and the care of our children being put in better hands. Dr. Fong has always been accessible, returns phone calls & does follow up.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Fong has been my primary care physician for more than 5 years, and I could not be happier. I have experience in dealing with many doctors on a daily basis as a caregiver, and Dr. Fong is the best doctor I have ever met. Extremely dedicated, very intelligent and always caring.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

This Doctor is excellent. He has been our family doctor for years. Now that our children have grown and have children of their own, our two sons and their families also have him as their family doctor. We recommend him highly.

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I'd recommend this Dr.

I feel comfortable when my kids go in for their appointments. Dr. Fong takes the time to listen to their questions and gives answers they can understand. He even has a sense of humor. All my kids feel as ease asking questions.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Three Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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