ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Arturo C Casillas Is this you?

Filter Vitals Ratings

44 Ratings • 7 Comments

3.9
  • 27
  • 1
  • 4
  • 6
  • 6

Quality Rating

Satisfied

Wait Time
26.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Rate Now

Share Your Experience

Have you seen Dr. Arturo C Casillas?

Showing 12 of 44 Ratings

mal muy mal

La gente de recepción no sabe que es amabilidad lástima que decepción era buen doctor pero debería supervisar más la gente que tiene .además mi hija llegó con fiebre y dolor y dijo que no podía atenderla por que estaban llenos que la llevará a emergencia que mal antes si los atendía y ahora no siquiera tiene manera para explicar porque .mal mal .mal

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

mal muy mal

La gente de recepción no sabe que es amabilidad lástima que decepción era buen doctor pero debería supervisar más la gente que tiene .además mi hija llegó con fiebre y dolor y dijo que no podía atenderla por que estaban llenos que la llevará a emergencia que mal antes si los atendía y ahora no siquiera tiene manera para explicar porque .mal mal .mal

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

resepcionist is angry with life. Waiting time is horrible... it looks as if they were giving me money for being here. Taking care of my bored children. They don't hay experience with kids. That's for sure

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Awful

Awful experience. Rude and acted like he doesn't care for the kids.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

HORRIBLE!!!

Other doctors from this office are awesome! EXCEPT DR. CASIALLAS ! He is the only Doctor that makes us wait so long everytime he is here..you will see most of his time chatting away with his staff in the hallway. I suggest when you call to make an appointment ask what doctors are in and if he is here RESCHEDULE!! But the staff and other doctors are GREAT!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Two Stars

Dr. Casillas is an excellent Doctor. His westside office staff is lousy. They have me in a room for 40 minutes and they are out there talking about their plans for the weekend and other nonsenses. They also faxed over an incorrect referral when there is nothing wrong with my son!! They alao forget to call in the prescription to the pharmacy.. Very disappointed with the staff.. I have been going for 8 years and this time the service was awful!!

Wait time
5 minutes
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Best Pediatrican

He is a wonderful doctor as well as the other ones that help him there. I had a previous pediatrician and wasn't happy with him (Dr. Vega)!!!!!!!!! Going with Dr. Casillas has been the best thing i have ever done. Thank you so much for what you do for our kids. And the staff is wonderful as well. I am very pleased.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Two Stars

Five Stars

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Dr. Arturo C Casillas is similar to the following 3 Doctors near El Paso, TX.