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Dr. Arturo Garza-Gongora Is this you?

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25 Ratings • 6 Comments

4.3
  • 17
  • 1
  • 4
  • 1
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
46.4 min

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Showing 12 of 25 Ratings

mrs

Posted on January 17th, 2015

The staff needs retiring. Most of the staff has an ill attitude.

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Five Stars

Posted on November 6th, 2012

the only thing i would ask for the office to change is the wait time for customers we work and have things to do and expect that if we have an apt at 11 we should be in at 11:15 the latest

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Four Stars

Posted on May 5th, 2011

waited more than 3 hours

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on February 9th, 2011

excellent physician and human being

Easy Appointment
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Five Stars

Posted on October 23rd, 2010

Dr. Garza-Gongora and his Nurse Practioner and medical staff are excellent However, the woman that sets at the front window has been extremenly rude to me on more than once. She seems bitter and angry, lacks compassion and has no patience for the simplest of questions...She is either burned out or hormonal or both, but neither is an excuse for her haughty and even cruel power plays she make at the front desk.

Easy Appointment
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long visits

Posted on February 2nd, 2010

I was scheduled an appointment for 8:30 a.m., got there on time, and waited for a long time, then about 10:00 a.m. I saw trough the receptionist window the doctor arriving in the back door. Why do they make appointments early, I almost got fired from work, they wouldn't believe how long I took at the appt.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 13th, 2017

Five Stars

Posted on September 13th, 2017

Four Stars

Posted on December 1st, 2016

One Star

Posted on March 15th, 2016

Five Stars

Posted on October 27th, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 5th, 2015

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