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Dr. Arturo A Hernandez has the following 1 specialty
A pediatrician is a doctor who specializes in the regular care of children, as well as the diagnosis and treatment of illness in children. Young patients are often more complicated to treat because they are still growing and developing.
While pediatricians may sub-specialize in specific therapy areas like oncology, surgery, ophthalmology, and anesthesiology, in general, pediatricians provide services like vaccinations, health exams, and treatment of common ailments and injuries. In addition, pediatricians are trained to handle the complex emotional and behavioral issues faced by children, especially during puberty.
Pediatricians normally see their patients from birth until the age of 18, although some may agree to treat patients into their early 20s, if requested.
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When I first to my daughter to see Dr. Hernandez for her first visit I immediately was turned off by the EXTREMELY RUDE front desk lady. After 4 years my daughter saw him one time. The reason we stayed was for Veronica Grajeda. Since she left I dreaded going and easily waiting 2 plus hours. It's ridiculous. With numerous encounters with the front desk lady being unprofessional and rude I was done. As far as Dr. Hernandez HE is a sweetheart, the one time he saw my daughter. I hope he gets rid of the rude staff member who treats patients parents like dirt. With that said, I changed Doctors for my daughter and got the service we deserved. Courteous, prompt time and compassion.
When I first started going to Dr. Hernandez, I was happy with the way this office was run; the wait time was about 20 minutes, the staff was friendly and Dr.H took the time to answer all of my questions patiently. As I took my child for regular check ups (2,4,6, 9 months, etc) I noticed the wait times were getting longer and longer, not only in the waiting room but also after being called and having my child weighed and measured, we still had to wait 30 minutes to an hour in another small waiting room which is hard to do with an impatient young child. Then when the Dr finally came to the room he had his hand on the door knob the whole 5 minutes he was in the room. Each visit from then has been worse and worse. From the rude nurse practitioner, to the very rude and incompetent front desk, I've finally decided to switch to a new doctor. I gave this office way too many chances to redeem themselves, but they just rude and not worth the hassle. Also if your just there for a check up, your child's more likely to leave the office with an illness since you'll be stuck in a waiting room full of sick kids for hours. Appointments mean nothing here!
Dr Hernandez is great however plan on waiting for at least a couple of hours. Ive gone in there about 5 times and 4 times have waited over an hour past my appointment time. Once I even left the room and walked out. The girls at the front make it difficult and the appointment setters aren't any better. Getting appointments are sometimes more of a hassle...
Compassionate Doctor Recognition (2011, 2012, 2013, 2014)
Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.
Top 10 Doctor - City (2014)
Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.
Patients' Choice Award (2011, 2012, 2013)
Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.
Dr. Arturo A Hernandez accepts the following insurance providers.
- Aetna Choice POS II
- Aetna HMO
- Aetna Managed Choice POS Open Access
- Aetna Signature Administrators PPO
Ambetter Superior Health Plan
- Ambetter Superior Health Plan
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS TX Blue Advantage HMO
- BCBS TX BlueChoice
- BCBS TX HMO Blue Texas
- CIGNA HMO
- CIGNA Open Access Plus
- CIGNA PPO
- First Health PPO
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
Locations & DirectionsArturo Alejandro Hernandez Md, 2931 George Dieter Dr Ste F, El Paso, TX
Dr. Arturo A Hernandez is similar to the following 3 Doctors near El Paso, TX.