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39 Ratings • 7 Comments

3.5
  • 19
  • 2
  • 6
  • 2
  • 10

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
13.2 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
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Appropriate Followup

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Showing 12 of 39 Ratings

One Star

Not getting quality care. Very poor attention .NO PROFESSIONAL JOB.

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Worse Experience Ever

I never had an experience with any physician I've encountered like this one, very poor customer service. This physician is very condescending at every aspect. Basically told me that I wasted his time and to get out of his office.

Wait time
45 minutes
Easy Appointment
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Underwhelmed

No one greets you upon entering. Multiple appointments, no Hi or Greeting. You go in, the sign sheet is usually on their side. I reached over, signed, put it back. After sitting for 5 min , 1 of the two moving around receptionists said Hello and asked for my copay. I was taken in right away. Less than 5 min. They insist mine were turned in, but I still have them. They argued that I had turned them in. This doctor does not look at your paper work, absolutely no interest, so don't bother it's to keep you busy. He does not look at your past history, symptoms, meds, nothing. If its a chemical imbalance, or meds affecting memory, he's not going to find it. He goes completely by what you can communicate to him. The girl who put me in the room , asked, which was my dr. I told her and she said oh, usually our seizure patients are with the other doctor. Why are you with him? Uh, I didn't know i had seizures? This was unnerving, because I don't have seizures. I sat through the appointment anxious, waiting for him to tell me I have seizures. I finally asked. No. I was given a different diagnosis for something else he didn't ever discuss with me but he is boss. The test authorization didn't go in promptly, when I called them to find out why so long. They hadn't put it in. They quickly did it. I I did it. Then called to let me know as asked so report could be read and ready. Several weeks later at my appointment, there was no report of the test. I asked for it, they don't have it. But it was fine. If you ever get to see Dr. Meko Porter, in Palm Desert you will feel absolutely gyped, coming here and know you are not getting quality care.

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Five Stars

I have gone to Dr Rai for a long time. (Aprrox 1985). He has treated me for Migraine (in remission since 2010) and sleep disorder. He has also treated my wife for migraine and other problem all with excellent results.

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Concerned patient

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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phenomenal doctor GOOD LISTENER SPEND TIME WITH. I WOULD HIGHLY RECOMMEND THIS DOCTOR TO ALL MY FRIENDS AND RELATIVES HAS PATIENTS NEVER IN A HURRY TO GET RID OF A PATIENT. TAKES TIME TO EXPLAIN HIS FINDINGS. VERY PUNCTUAL AND ON TIME WITH HIS PATIENTS

Wait time
5 minutes
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Five Stars

Excellent sleep doctor. Doesn't try to tell you what's wrong with you until you have told him all of your symptoms. Actually seems to care if you get rest or not, and whether you can function on the rest you get.

Wait time
15 minutes
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Two Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Three Stars

Wait time
20 minutes
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Five Stars

One Star

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