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Dr. Barbara I Held Is this you?

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35 Ratings • 10 Comments

3.8
  • 20
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
35.2 min

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Showing 12 of 35 Ratings

Awful experience

Awful experience. The nurse never answers/returns calls. The doctor is not on top of what is going on. I had a complicated pregnancy and went to the ER at Methodist, nobody at the ER or Dr Held bothered reading the results (which explained the complication) i read it when they gave me a copy when I was dischared. The doctor called back the next day having no idea what the report said. Nurse calls back with test results but can not explain what they mean if you have questions. Because of my medical condition I asked in the beginning if I needed bloodwork the answer was that it was up to me, or that they didn't know. When I called to say that I had lost the baby nobody bothered calling be back, except for nausea medication which obviously was no longer needed. Nobody is on top of the situation, and after the loss the care just seemed insensitive.

Wait time
10 minutes
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Five Stars

Easy to talk with. great doctor!

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Great doctor, you can really relate with her

I really like Dr. Held. She was quite easy to relate with, did a great job offering perspective and insight into my personal condition. I will definitely go back to visit her. Like most OB/GYN, I don't like the wait time since I am not an OB patient. However, when I was an OB patient, I understand that things happen and it is nice to know that they are there to take care of the needs for you and baby which often puts them behind schedule. I would prefer to not have 2 waiting areas, it is frustrating to get called from the waiting area and then be put in a holding area in the corridor. Perhaps this can be addressed during a future remodel. I love Dr. Held though so will tolerate the other things.

Wait time
56 minutes
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Aweful Experience

I waited for the doctor for over an hour & her nurse has no social skills whatsoever! She then misdiagnosed me & suggested that I have an hysterectomy! I went to see a specialist & he took very good care of me! I will never go back to her & wouldn't recommend her!

Wait time
56 minutes
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susan sanchez

wonderful experience all around. had novasure procedure. every question answered fully and to my satisfaction. had a wait in the office, but i work in a hospital and totall understood. thanks dr. held and staff!

Wait time
60.0 minutes
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Good doctor, everything else so-so

I have been going to Dr. Held for about 9 years now (very long time!) and I absolutely love going to her. The front desk girls are nice. The nurse, however, has something stuck up her rear. I have thought about switching doctors merely based on the fact that I don't like her nurse, but I really do like Dr. Held so I'll stick with her. The nurse acted aggrevated and put off when she called to follow up on some abnormal pap smear results. I had a few questions and she was very rude to me when answering. I let the girls at the front desk know, and they said they were sorry and gave me the "I know, we hear it all the time" kind of look. I work at a clinic myself, so I know the look real well (I give it quite often). So all in all, GREAT DOCTOR! Rude and annoying Nurse.

Wait time
45.0 minutes
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Excellent care

Great doctor and person. She took wonderful care of me during my high risk pregnancy and I can't thank her enough

Wait time
15.0 minutes
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WONDERFUL EXPERIENCE

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40.0 minutes
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Five Stars

A caring and nice person who took excellent care of me during my pregnancy and delivered a beautiful healthy baby. I couldnt have asked for a better experience or doctor.

Wait time
30.0 minutes
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Horrible experience

I started by waiting more tahn 1 hour in the waiting area. Then they got me in, and I waited half an hour more sitting on a chair in the corridor. When the nurse got in the office I saw the doctor was alone and sleeping on her desk ! I finally got in, got 2 minutes with the doctor and I was taken to an exam room. After undressing a nurse came to take my pressure and weight and left. I stayed alone in the gown, freezing with nobody coming to see me for a whole 40 minutes !!!! Doctor came and saw me two more minutes to get my pap, and then left me to get back dressed. When I came to check out I realized she did not bother to leave a prescription for the only thing I had asked her : birth control. I had to wait for another 20 min that she got finished with the patient she was seeing at the time (and who apparently got to see more of her than I did). Later a nurse called me to tell my pap was abnormal and I had to come in every 6 months for checks. I went to see another doc who told me the HPV I got was not the type causing cancer... I never went back to see Dr Held.

Wait time
60.0 minutes
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Three Stars

Four Stars

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