- Easy Appointments
- Friendly Staff
- Accurate Diagnosis
- Bedside Manner
- Spends Time With Me
- Appropriate Followup
- Wait Time
Share Your Experience
Have you seen Dr. Barbara M Muina?
A patient who verified they visited Dr. Barbara M Muina - Posted on March 28th, 2017
EXTREMELY RUDE OFFICE STAFF/RECEPTION AREA
A review by a patient that verified they have visited Dr. Barbara M Muina - Posted on July 28th, 2016
Great and thorough. Very good Doctor. Wait is eternal, but she dedicates all the time needed with the patient. THE RECEPTION STAFF IS AS RUDE AND UNEDUCATED AS THEY COME. IT IS PATHETIC. THEY ARE NOT TRAINED PROFESSIONALLY AND VERY, VERY UNCARING. Nurses are okay.
A patient who verified they visited Dr. Barbara M Muina - Posted on January 20th, 2016
A patient who verified they visited Dr. Barbara M Muina - Posted on December 11th, 2015
Terrible bedside manner, she is rude to her patients and employees alike. Office staff is beyond rude, the wait is ridiculous. The only positive thing I can say is the office is clean.
A review by a patient that verified they have visited Dr. Barbara M Muina - Posted on November 10th, 2015
A review by a patient that verified they have visited Dr. Barbara M Muina - Posted on February 17th, 2015
Thank you for being such a great Doctor.
A patient who verified they visited Dr. Barbara M Muina - Posted on February 9th, 2015
If you are looking for a doctor whose team provides outstanding customer service, then this is NOT the doctor for you. First and foremost for the past year every time I have had a visit at Dr. Barbara Muina's office the experience has been extremely unpleasant. Their nurses and front desk receptionist are not only incompetent, but are also rude, disrespectful, forgetful, unknowledgeable, and unfit for their positions. On a scale of 1-10 their customer service to patients is NEGATIVE. The reason I say this is because whenever I call to make an appointment, even for an urgent matter, I get placed on hold for over 15 minutes and then hung-up on. Also whenever I go in for a visit, the wait time to be taken into a room is over 2 and a half hours at the least. Other incidents that have occurred this past year where their team has treated me below poorly as a patient include, forgetting to conduct a blood test that I specifically requested, canceling an emergency related appointment that I requested and not re-scheduling in an appropriate manner and time frame, forgetting to provide me with results from an ultrasound, and LOSING a blood test of mine as well. What doctor allows their nurses to get away with this disastrous treatment?! I am honestly repulsed and recommend that anyone considering this doctor seriously take my review to heart. I repeat, if you want good customer service this is NOT the office you want to visit. The nurses are careless and irresponsible and I am switching immediately for the sake of my health!!!
Self-verified patient of Dr. Barbara M Muina - Posted on October 11th, 2013
I waited three hours to be seen by this doctor and I will never go back. They overbook appointments showing that they have no respect for the patient's time.
Self-verified patient of Dr. Barbara M Muina - Posted on March 26th, 2013
I don't recommend the doctor to anyone!!! If you want to waist your time and money go to see Dra Muina.
Great Doctor. Horrible office staff
A patient who verified they visited Dr. Barbara M Muina - Posted on March 18th, 2013
She is a great doctor very thorrough. The office staff is incompetent! 3 to 4 hours wait. Poor management!
Well worth the wait!
A patient who verified they visited Dr. Barbara M Muina - Posted on June 17th, 2010
Yes,the waiting time to see the doctor is outrageous. However, once you are actually with the doctor you forget of how long you had to wait. Dr. Muina is an excellent doctor, very thorough and assertive in her diagnosis and treatment. The big problem seems to be the office staff's lack of concern for the patients and lack of pride in what they do. The staff has been an ongoing problem at this office.
A review by a patient that verified they have visited Dr. Barbara M Muina - Posted on February 23rd, 2009
Dr. Barbara M Muina is similar to the following 3 Doctors near Miami, FL.
- Birth Control Facts about birth control to help decide which type is right for you.
- Type 2 Diabetes Basic facts about type 2 diabetes & risk factors to be aware of.
- COPD Get the facts about chronic obstructive pulmonary disease (COPD), including symptoms and complications.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides