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Dr. Benjamin J Freda Is this you?

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12 Ratings • 3 Comments

4.0
  • 8
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time With Me
Appropriate Followup
Wait Time
10 min

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Showing 12 of 12 Ratings

Clerks should not determine who can see a doctor

Calling Dr. Freda for an appointment is most difficult. He medical clerks will take it upon themselves to determine how serious the problem is, they are not doctors not the patient, who know the problem[s] best. While I find Dr. Freda to be in the top 5% of Doctors in the Western Mass area, his office clerks will put you off or refuse to make appointments at their whim. That is a medical decision not a clerical.

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Five Stars

Dr Freda was excellent and very compassionate in treating my mom who had kidney failure. He was completely honest with us took into consideration her wishes and ours and helped us to make the right decisions. I would definetely reccomend him

Wait time
5.0 minutes
Easy Appointment
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Talks smart though Not Sure

Wait time
25.0 minutes
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One Star

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One Star

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Five Stars

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5.0 minutes
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Five Stars

Wait time
5.0 minutes
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Five Stars

Wait time
10.0 minutes
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Four Stars

Easy Appointment
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