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Dr. Benjamin McGrew Is this you?

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24 Ratings • 15 Comments

3.4
  • 12
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  • 6

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
43.6 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 24 Ratings

Terrible Experience

Dr. was really rude and had terrible experience.

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Outstanding

Will go back if needed

Wait time
45 minutes
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Excellent Physician & Surgeon

I am 5 mos.out from surgery/treatment for advanced cancer. Dr. McGrew was a surgeon that went the extra mile to increase my chances of survival. He took the time to explain in detail his findings and the surgery he performed. I saw him last week and he took the time to tell me about a similar case that would serve to give me inspiration and hope.

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Two Stars

Wonderful care and treatment. Spends quality time

Wait time
10 minutes
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Abosolutely recommend

Had significant surgery which returned my hearing in one ear to normal, after wearing a hearing aid in that ear for a year. Right doctor with the right diagnosis and thankfully, an option to repair.

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No Bedside Manner

Dr.McGrew did ear surgery on me a few days ago and when I woke up in the recovery room he never came to talk to me about how my surgery went. My family had to ask a nurse to page him and the nurse came back to say he was busy. This doctor couldn't even take 2 or 3 minutes out of his day to come and talk to my family and I and tell us how my surgery went. When we finally got his fellow on the phone (that was the only way we could reach her) she finally explained that there was a complication and that's why the surgery took longer than expected. So right after my ear surgery where there was a complication no one came to my room and talked to me about it. This doctor has absolutely no bedside manner and no common courtesy to come and talk to patients after surgery. I have never seen a doctor who doesn't talk to patients and families after surgery. That is unacceptable

Wait time
45 minutes
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Great doctor!

Dr. McGrew is brilliant; he listens to my concerns and I feel that he actually cares about my health. I highly recommend him to anyone suffering from ear problems or balance issues.

Wait time
56 minutes
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Disrespectful, Rude, Impolite

Would not listen to my explanation, in a rush, short and cynical with me, impatient, and acted superior. Truly felt uncared for. Definitely will not be back or recommend to anyone. Avoid this physician at all cost.

Wait time
60.0 minutes
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Dr, McGrew

Answered all my questions to my satisfaction post surgery...Because scan was not indicative of all my problems I signed to have any poblems locaed during surgery repaired and he did. outcome very satifactory and will be following up with him with all future visits regardless that i have to travel several hours....past doctors never fixed my problem.

Wait time
45.0 minutes
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Excellent provider

Showed up at UAB ENT at 12:30 for a 2:30pm appointment. Was inprocessed right away, administered hearing and other diagnostic tests. Met with Dr. McGrew shortly thereafter to confirm diagnosis and establish follow-up treatment plan. Completely satisfied with visit. Would definitely recommend him for other ENT issues.

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Four Stars

I really enjoy visiting Dr. McGrew! He is very professional and the staff seem very caring. He did all test possible to find out why I was having dizzy spells and trying to ease them aong with the tiniutus in my ears. Very caring!!

Wait time
30.0 minutes
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SEEMS SELF-INVOLVED

I spent several months with Dr. McGrew treating a loss of hearing problem and severe tinnitus. He couldn't offer me anything but steroids the 2nd visit and seems kind of disinterested in my trouble. I couldn't recommend him to anyone. He doesn't apppear to be very innovative.

Wait time
40.0 minutes
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