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41 Ratings • 8 Comments

4.2
  • 26
  • 7
  • 2
  • 3
  • 3

Quality Rating

Highly Satisfied

Wait Time
19.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 41 Ratings

Terrible From Start to Finish

First off, Beth has the worst interpersonal communication skills I have ever experienced. She was unable to help me, nor did she seem to care if she could. She appeared to be rushed and completely disinterested in discussing my health. On top of the poor service received from Dr. Moore, the front desk informed me that there was no co-pay; that my insurance covered the visit. I came to find out two years later that this was not true and that they had sent my account to collections. They refused to allow me to pay, gave me a number to call and hung up abruptly. The number they gave me was incorrect. And now Dr. Moore's office will not answer my calls. I don't know what's worse, the service I received from the Dr or the service from her front desk.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Dr. Moore is very professional, smart and knowledgeable and has the best bedside manner.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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